Electronic HP Care Pack Active Care Next Business Day Solution Support
Extended service agreement | parts and labour (for notebooks) | 3 years | on-site | 9x5 | response time: NBD | for Elite x360; EliteBook 830 G10, 830 G9, 840 G2, 840 G9, 84X G10, 860 G9, 86X G10
Images for illustration purposes only, actual product may differ
Main Specification
| Product Description | Electronic HP Care Pack Active Care Next Business Day Solution Support - extended service agreement - 3 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
| Designed For | Elite x360 830 G10 Notebook, 830 G9 Notebook; EliteBook 830 G10 Notebook, 830 G9 Notebook, 840 G10 Notebook, 840 G2 Notebook, 840 G9 Notebook, 845 G10 Notebook, 860 G10 Notebook, 860 G9 Notebook, 865 G10 Notebook |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
Details
| Service & Support | Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 3 years Technical support - remote firmware update - 3 years Product info support - web knowledge base access - 3 years |
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Compatibility Information
| Designed For | HP Elite x360 830 G10 Notebook, 830 G9 Notebook HP EliteBook 830 G10 Notebook, 830 G9 Notebook, 840 G10 Notebook, 840 G2 Notebook, 840 G9 Notebook, 845 G10 Notebook, 860 G10 Notebook, 860 G9 Notebook, 865 G10 Notebook |
|---|
Product features
Efficient support
Experience peace of mind with the Electronic HP Care Pack, offering next business day on-site response. This ensures minimal downtime, getting your operations back up and running swiftly.Comprehensive coverage
From parts and labor to remote diagnosis, enjoy a broad spectrum of support services. The inclusion of remote firmware updates and web knowledge base access further enhances your support experience, ensuring your equipment remains in optimal condition.Extended service
The extended service agreement of the Active Care Next Business Day Solution Support provides long-term assurance. With service availability from Monday to Friday, 9 hours a day, your business is covered for any unexpected issues.Key selling points
- Optimize uptime with the predictive detection of device issues and alerts to end users. Proactively identify needed repairs and replacements quickly before impacting employee productivity.
- Help streamline repairs with automated case generation that opens a case when a detected issue is acknowledged, and IT is prompted to schedule a repair at the end user's convenience.
References
MPN: U52W9E
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04/06/2026 03:59:00