Electronic HP Care Pack Active Care Next Business Day Solution Support with Defective Media Retention
Extended service agreement | parts and labour (for notebooks) | 5 years | on-site | 9x5 | response time: NBD | for Elite x360; EliteBook 830 G10, 830 G9, 840 G2, 840 G9, 84X G10, 860 G9, 86X G10
£350.12
inc VAT
£291.77 ex
VAT
Quantity in Cart:
We are an Authorised
HP Amplify Synergy Partner
All products come in brand new original packaging.
Delivery
Order by 4:30pm UK Time
(excluding weekends and Bank Holidays) for UK Mainland next working day delivery.
Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.
7 Working Days£0.00
Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98
3 working days (UK Mainland)
Next Working Day£7.97
Next working day (UK Mainland)
Main Specification
| Product Description | Electronic HP Care Pack Active Care Next Business Day Solution Support with Defective Media Retention - extended service agreement - 5 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
| Designed For | Elite x360 830 G10 Notebook, 830 G9 Notebook; EliteBook 830 G10 Notebook, 830 G9 Notebook, 840 G10 Notebook, 840 G2 Notebook, 840 G9 Notebook, 845 G10 Notebook, 860 G10 Notebook, 860 G9 Notebook, 865 G10 Notebook |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
Details
| Service & Support | Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 5 years Technical support - remote firmware update - 5 years Product info support - web knowledge base access - 5 years Defective media retention - 5 years |
|---|
Compatibility Information
| Designed For | HP Elite x360 830 G10 Notebook, 830 G9 Notebook HP EliteBook 830 G10 Notebook, 830 G9 Notebook, 840 G10 Notebook, 840 G2 Notebook, 840 G9 Notebook, 845 G10 Notebook, 860 G10 Notebook, 860 G9 Notebook, 865 G10 Notebook |
|---|
Product features
Comprehensive support
Experience peace of mind with the Electronic HP Care Pack, offering next business day on-site response for parts and labor. This extended service agreement ensures your system is up and running without significant downtime, making it ideal for critical work environments.Enhanced security
With the Defective Media Retention service, maintain control over your sensitive data. This feature allows you to keep your defective storage components, ensuring your data's confidentiality and security during the repair process.Remote assistance
Benefit from remote diagnosis and firmware updates, minimizing the need for on-site visits. Access to HP's web knowledge base further empowers you to troubleshoot issues swiftly, ensuring your operations remain uninterrupted.Key selling points
- Optimize uptime with the predictive detection of device issues and alerts to end users. Proactively identify needed repairs and replacements quickly before impacting employee productivity.
- Help streamline repairs with automated case generation that opens a case when a detected issue is acknowledged, and IT is prompted to schedule a repair at the end user's convenience.
References
MPN: U52WGE
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