Electronic HP Care Pack Active Care Next Business Day Solution Support
Extended service agreement | parts and labour (for notebooks) | 3 years | on-site | 9x5 | response time: NBD | for Elite x360; EliteBook 650 G9, 83X G10, 83X G9, 84X G10, 86X G10, 86X G9; EliteBook x360
Main Specification
| Product Description | Electronic HP Care Pack Active Care Next Business Day Solution Support - extended service agreement - 3 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
| Designed For | Elite x360; EliteBook 650 G9, 830 G10, 830 G7, 830 G8, 830 G9, 835 G10, 835 G8, 835 G9, 840, 840 G10, 840 G8, 840 G9, 845 G10, 845 G8, 845 G9, 850 G8, 855 G8, 860 G10, 860 G9, 865 G10, 865 G9; EliteBook x360 |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
Details
| Service & Support | Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 3 years Technical support - remote firmware update - 3 years Product info support - web knowledge base access - 3 years |
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Compatibility Information
| Designed For | HP Elite x360 830 G10 Notebook, 830 G9 Notebook HP EliteBook 650 G9 Notebook, 830 G10 Notebook, 830 G7 Notebook, 830 G8 Notebook, 830 G9 Notebook, 835 G10 Notebook, 835 G8 Notebook, 835 G9 Notebook, 840 Aero G8 Notebook, 840 G10 Notebook, 840 G8 Notebook, 840 G9 Notebook, 845 G10 Notebook, 845 G8 Notebook, 845 G9 Notebook, 850 G8 Notebook, 855 G8 Notebook, 860 G10 Notebook, 860 G9 Notebook, 865 G10 Notebook, 865 G9 Notebook HP EliteBook x360 830 G10 Notebook, 830 G8 Notebook |
|---|
Product features
Efficient support
Experience peace of mind with the Electronic HP Care Pack, offering next business day on-site response. This ensures minimal downtime, getting your operations back up and running swiftly.Comprehensive coverage
From parts and labor to remote diagnosis, enjoy a broad spectrum of support services. The inclusion of remote firmware updates and web knowledge base access further enhances your support experience, ensuring your equipment remains in optimal condition.Extended service
The extended service agreement of the Active Care Next Business Day Solution Support provides long-term assurance. With service availability from Monday to Friday, 9 hours a day, your business is covered for any unexpected issues.Key selling points
- Optimize uptime with the predictive detection of device issues and alerts to end users. Proactively identify needed repairs and replacements quickly before impacting employee productivity.
- Help streamline repairs with automated case generation that opens a case when a detected issue is acknowledged, and IT is prompted to schedule a repair at the end user's convenience.
References
MPN: U52XHE
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04/06/2026 07:29:07