Electronic HP Care Pack Active Care Next Business Day Solution Support with Defective Media Retention
Extended service agreement | parts and labour (for notebooks) | 5 years | on-site | 9x5 | response time: NBD | for EliteBook 630 G10, 640 G10, 645 G10, 650 G10, 655 G10
Main Specification
| Product Description | Electronic HP Care Pack Active Care Next Business Day Solution Support with Defective Media Retention - extended service agreement - 5 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
| Designed For | EliteBook 630 G10 Notebook, 640 G10 Notebook, 645 G10 Notebook, 650 G10 Notebook, 655 G10 Notebook |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
Details
| Service & Support | Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 5 years Technical support - remote firmware update - 5 years Product info support - web knowledge base access - 5 years Defective media retention - 5 years |
|---|
Compatibility Information
| Designed For | HP EliteBook 630 G10 Notebook, 640 G10 Notebook, 645 G10 Notebook, 650 G10 Notebook, 655 G10 Notebook |
|---|
Product features
Comprehensive support
Experience peace of mind with the Electronic HP Care Pack, offering next business day on-site response for parts and labor. This extended service agreement ensures your system is up and running without significant downtime, making it ideal for critical work environments.Enhanced security
With the Defective Media Retention service, maintain control over your sensitive data. This feature allows you to keep your defective storage components, ensuring your data's confidentiality and security during the repair process.Remote assistance
Benefit from remote diagnosis and firmware updates, minimizing the need for on-site visits. Access to HP's web knowledge base further empowers you to troubleshoot issues swiftly, ensuring your operations remain uninterrupted.Key selling points
- Optimize uptime with the predictive detection of device issues and alerts to end users. Proactively identify needed repairs and replacements quickly before impacting employee productivity.
- Help streamline repairs with automated case generation that opens a case when a detected issue is acknowledged, and IT is prompted to schedule a repair at the end user's convenience.
References
MPN: U52YVE
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28/08/2026 20:03:17