Electronic HP Care Pack Active Care Next Business Day Solution Support with Defective Media Retention
Extended service agreement | parts and labour (for notebooks) | 3 years | on-site | 9x5 | response time: NBD | for HP 470 G10; Pro x360; ProBook 44X G10, 44X G8, 44X G9, 450 G8, 45X G10, 45X G9, 470 G10
Images for illustration purposes only, actual product may differ
Main Specification
| Product Description | Electronic HP Care Pack Active Care Next Business Day Solution Support with Defective Media Retention - extended service agreement - 3 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
| Designed For | HP 470 G10 Notebook, 470 G8 Notebook, 470 G9 Notebook; Pro x360; ProBook 430 G8 Notebook, 440 G10 Notebook, 440 G8 Notebook, 440 G9 Notebook, 445 G10 Notebook, 445 G8 Notebook, 445 G9 Notebook, 450 G10 Notebook, 450 G8 Notebook, 450 G9 Notebook, 455 G10 Notebook, 455 G9 Notebook, 470 G10 Notebook |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
Details
| Service & Support | Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 3 years Technical support - remote firmware update - 3 years Product info support - web knowledge base access - 3 years Defective media retention - 3 years |
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Compatibility Information
| Designed For | HP 470 G10 Notebook, 470 G8 Notebook, 470 G9 Notebook HP Pro x360 435 G10 Notebook, 435 G9 Notebook HP ProBook 430 G8 Notebook, 440 G10 Notebook, 440 G8 Notebook, 440 G9 Notebook, 445 G10 Notebook, 445 G8 Notebook, 445 G9 Notebook, 450 G10 Notebook, 450 G8 Notebook, 450 G9 Notebook, 455 G10 Notebook, 455 G9 Notebook, 470 G10 Notebook |
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Product features
Comprehensive support
Experience peace of mind with the Electronic HP Care Pack, offering next business day on-site response for parts and labor. This extended service agreement ensures your system is up and running without significant downtime, making it ideal for critical work environments.Enhanced security
With the Defective Media Retention service, maintain control over your sensitive data. This feature allows you to keep your defective storage components, ensuring your data's confidentiality and security during the repair process.Remote assistance
Benefit from remote diagnosis and firmware updates, minimizing the need for on-site visits. Access to HP's web knowledge base further empowers you to troubleshoot issues swiftly, ensuring your operations remain uninterrupted.Key selling points
- Optimize uptime with the predictive detection of device issues and alerts to end users. Proactively identify needed repairs and replacements quickly before impacting employee productivity.
- Help streamline repairs with automated case generation that opens a case when a detected issue is acknowledged, and IT is prompted to schedule a repair at the end user's convenience.
References
MPN: U53X4E
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04/06/2026 01:33:15