Electronic HP Care Pack Active Care Next Business Day Hardware Support Onsite
Extended service agreement | parts and labour (for notebooks) | 4 years | on-site | 9x5 | response time: NBD | for HP 470 G10, 470 G9; Pro x360; ProBook 4410, 44X G10, 44X G9, 45X G10, 45X G9
Images for illustration purposes only, actual product may differ
Main Specification
| Product Description | Electronic HP Care Pack Active Care Next Business Day Hardware Support Onsite - extended service agreement - 4 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 4 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
| Designed For | HP 470 G10 Notebook, 470 G9 Notebook; Pro x360 435 G10 Notebook; ProBook 440 G10 Notebook, 440 G9 Notebook, 4410s, 445 G10 Notebook, 445 G9 Notebook, 450 G10 Notebook, 450 G9 Notebook, 455 G10 Notebook, 455 G9 Notebook |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 4 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
Details
| Service & Support | Extended service agreement - parts and labour - 4 Years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 4 Years Technical support - remote monitoring - 4 Years Product info support - web knowledge base access - 4 Years New releases update - 4 Years |
|---|
Compatibility Information
| Designed For | HP 470 G10 Notebook, 470 G9 Notebook HP Pro x360 435 G10 Notebook HP ProBook 440 G10 Notebook, 440 G9 Notebook, 4410s, 445 G10 Notebook, 445 G9 Notebook, 450 G10 Notebook, 450 G9 Notebook, 455 G10 Notebook, 455 G9 Notebook |
|---|
Product features
Comprehensive support
With the Electronic HP Care Pack, users receive an extensive service agreement that covers parts and labor, ensuring that notebook issues are resolved with minimal downtime. The inclusion of remote diagnosis further enhances the support experience, allowing for quick identification and resolution of issues.Rapid response
Benefit from the peace of mind that comes with next business day on-site response time. This feature ensures that any disruptions in notebook performance are swiftly addressed, minimizing impact on productivity.Dedicated availability
The service is designed to support your needs with 9 hours a day, 5 days a week availability. This schedule ensures that support is on hand during core business hours, Monday through Friday, aligning with most professional work schedules.Key selling points
- Optimize uptime with the predictive detection of device issues and alerts to end users. Proactively identify needed repairs and replacements quickly before impacting employee productivity.
- Help streamline repairs with automated case generation that opens a case when a detected issue is acknowledged, and IT is prompted to schedule a repair at the end user's convenience.
References
MPN: U53Y8E
What our Customers think about us!
Page generated at:
04/06/2026 07:53:18