Electronic HP Care Pack Next Business Day Solution Support with Defective Media Retention
Extended service agreement | parts and labour (for notebooks) | 3 years | on-site | 9x5 | response time: NBD | for HP 470 G10, 470 G9; Pro x360; ProBook 4410, 44X G10, 44X G9, 45X G10, 45X G9
Images for illustration purposes only, actual product may differ
Main Specification
| Product Description | Electronic HP Care Pack Next Business Day Solution Support with Defective Media Retention - extended service agreement - 3 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
| Designed For | HP 470 G10 Notebook, 470 G9 Notebook; Pro x360 435 G10 Notebook; ProBook 440 G10 Notebook, 440 G9 Notebook, 4410s, 445 G10 Notebook, 445 G9 Notebook, 450 G10 Notebook, 450 G9 Notebook, 455 G10 Notebook, 455 G9 Notebook |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
Details
| Service & Support | Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday Technical support - phone consulting - 3 years - availability: 9 hours a day / Monday-Friday Defective media retention - 3 years Technical support - remote diagnosis - 3 years Product info support - web knowledge base access - 3 years |
|---|
Compatibility Information
| Designed For | HP 470 G10 Notebook, 470 G9 Notebook HP Pro x360 435 G10 Notebook HP ProBook 440 G10 Notebook, 440 G9 Notebook, 4410s, 445 G10 Notebook, 445 G9 Notebook, 450 G10 Notebook, 450 G9 Notebook, 455 G10 Notebook, 455 G9 Notebook |
|---|
Product features
Efficient service response
Experience minimal disruption with next business day response times, ensuring support whenever an issue arises.Comprehensive service coverage
Enjoy support that includes both parts and labor, enhancing the value of your support agreement.On-site assistance
Receive on-site service to address issues directly at your location, facilitating quick problem resolution.Remote diagnosis convenience
Leverage remote diagnosis as a convenient feature to troubleshoot and resolve problems efficiently without the need for an onsite visit.Flexible support hours
Access dedicated support available 9 hours a day, 5 days a week, providing flexibility when addressing your service needs.Key selling points
- Know that your hardware will be good as new as soon as possible thanks to our knowledgeable expertise and efficient service and support.
- Our support specialists are always ready to assist in whatever way the situation calls for, whether it’s remotely over the phone or in person.
- Gain security and control when dealing with defective storage disks. HP will diagnose the problem, provide a replacement disk and let you keep the old one.
References
MPN: U53YME
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04/06/2026 10:17:22