Electronic HP Care Pack Onsite Support w/Predictive Detection Alerts/DMR/Peripherals
Extended service agreement | parts and labour (for desktops) | 5 years | on-site | 9x5 | response time: NBD | for HP Z4 G5; Workstation Z4 G5, Z4 G6i, Z6 G4, Z6 G5, Z8, Z8 G4, Z8 G5
£220.26
inc VAT
£183.55 ex
VAT
Quantity in Cart:
We are an Authorised
HP Amplify Synergy Partner
All products come in brand new original packaging.
Delivery
Order by 4:30pm UK Time
(excluding weekends and Bank Holidays) for UK Mainland next working day delivery.
Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.
7 Working Days£0.00
Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98
3 working days (UK Mainland)
Next Working Day£7.97
Next working day (UK Mainland)
Main Specification
| Product Description | Electronic HP Care Pack Onsite Support w/Predictive Detection Alerts/DMR/Peripherals - extended service agreement - 5 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Desktops |
| Covered Configurations | Workstation |
| Designed For | HP Z4 G5; Workstation Z4 G5, Z4 G6i, Z6 G4, Z6 G5, Z6 G5 A, Z8 Fury G5, Z8 Fury G6i, Z8 G4, Z8 G5 |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Desktops |
| Covered Configurations | Workstation |
Details
| Service & Support | Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 5 years Technical support - remote firmware update - 5 years Product info support - web knowledge base access - 5 years Defective media retention - 5 years |
|---|
Compatibility Information
| Designed For | HP Z4 G5 HP Workstation Z4 G5, Z4 G6i, Z6 G4, Z6 G5, Z6 G5 A, Z8 Fury G5, Z8 Fury G6i, Z8 G4, Z8 G5 |
|---|
Product features
Comprehensive support package
The Electronic HP Care Pack includes essential services designed to cover various aspects of support, ensuring that your equipment remains operational and efficient.Responsive service availability
With a response time of next business day, issues are addressed quickly to minimize downtime and maintain productivity.On-site assistance
On-site service ensures that support is delivered directly where it is needed, providing convenience and efficiency in resolving issues.Inclusive service offerings
This service agreement covers both parts and labor, as well as remote diagnosis and defective media retention, offering a comprehensive solution for users.Accessible knowledge resources
Access to a web knowledge base empowers users with additional resources and information, aiding in self-resolution of common issues.Key selling points
- Optimize uptime with the predictive detection of device issues and alerts to end users. Proactively identify needed repairs and replacements quickly before impacting employee productivity.
- Help streamline repairs with automated case generation that opens a case when a detected issue is acknowledged, and IT is prompted to schedule a repair at the end user's convenience.
References
MPN: U54A7E
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