Electronic HP Care Pack Next Business Day Solution Support with Defective Media Retention
Extended service agreement | parts and labour (for desktops) | 3 years | on-site | 9x5 | response time: NBD | for HP Z4 G5; Workstation Z4 G5, Z4 G6i, Z6 G5, Z6 G5 A, Z8 Fury G5, Z8 Fury G6i, Z8 G5
Main Specification
| Product Description | Electronic HP Care Pack Next Business Day Solution Support with Defective Media Retention - extended service agreement - 3 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Desktops |
| Covered Configurations | Workstation |
| Designed For | HP Z4 G5; Workstation Z4 G5, Z4 G6i, Z6 G5, Z6 G5 A, Z8 Fury G5, Z8 Fury G6i, Z8 G5 |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Desktops |
| Covered Configurations | Workstation |
Details
| Service & Support | Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 3 years Technical support - phone consulting - 3 years Product info support - web knowledge base access - 3 years Defective media retention - 3 years |
|---|
Compatibility Information
| Designed For | HP Z4 G5 HP Workstation Z4 G5, Z4 G6i, Z6 G5, Z6 G5 A, Z8 Fury G5, Z8 Fury G6i, Z8 G5 |
|---|
Product features
Efficient service response
Experience minimal disruption with next business day response times, ensuring support whenever an issue arises.Comprehensive service coverage
Enjoy support that includes both parts and labor, enhancing the value of your support agreement.On-site assistance
Receive on-site service to address issues directly at your location, facilitating quick problem resolution.Remote diagnosis convenience
Leverage remote diagnosis as a convenient feature to troubleshoot and resolve problems efficiently without the need for an onsite visit.Flexible support hours
Access dedicated support available 9 hours a day, 5 days a week, providing flexibility when addressing your service needs.Key selling points
- Rely on remote support during regular business hours and onsite tech support wherever work happens.
- Choose to enable device-level data that helps HP identify, diagnose and remediate PC issues.
References
MPN: U60MVE
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04/06/2026 01:50:21