Electronic HP Care Pack Next Business Day Solution Support

Extended service agreement | parts and labour (for notebooks) | 5 years | on-site | 9x5 | response time: NBD | for ZBook Power G10, Studio G10; ZBook Firefly 14 G10; ZBook Fury 16 G10; ZBook Power 15 G10

MPN U60N0E
Manufacturer HP
QuickCode 1577395
Qty immediately available 30
Total stock 9876
£406.81 inc VAT
£339.01 ex VAT
Quantity in Cart:

We are an Authorised
HP Amplify Synergy Partner

All products come in brand new original packaging.

Delivery
Order by 4:30pm UK Time (excluding weekends and Bank Holidays) for UK Mainland next working day delivery.

Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.

7 Working Days£0.00 Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98 3 working days (UK Mainland)
Next Working Day£7.97 Next working day (UK Mainland)
Delivery exceptions apply

Main Specification

Product Description Electronic HP Care Pack Next Business Day Solution Support - extended service agreement - 5 years - on-site
Type Extended service agreement
Service Included Parts and labour
Location On-site
Full Contract Period 5 years
Response Time Next business day
Service Availability 9 hours a day / 5 days a week
Class of Equipment Notebooks
Covered Configurations Mobile workstations
Designed For ZBook Power G10 A Mobile Workstation, Power G10 Mobile Workstation, Studio G10 Mobile Workstation; ZBook Firefly 14 G10 A Mobile Workstation, 14 G10 Mobile Workstation, 16 G10 Mobile Workstation; ZBook Fury 16 G10 Mobile Workstation; ZBook Power 15 G10 A Mobile Workstation, 15 G10 Mobile Workstation

General

Service Included Parts and labour
Location On-site
Full Contract Period 5 years
Response Time Next business day
Service Availability 9 hours a day / 5 days a week
Class of Equipment Notebooks
Covered Configurations Mobile workstations

Details

Service & Support Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 5 years Technical support - phone consulting - 5 years Product info support - web knowledge base access - 5 years

Compatibility Information

Designed For HP ZBook Power G10 A Mobile Workstation, Power G10 Mobile Workstation, Studio G10 Mobile Workstation HP ZBook Firefly 14 G10 A Mobile Workstation, 14 G10 Mobile Workstation, 16 G10 Mobile Workstation HP ZBook Fury 16 G10 Mobile Workstation HP ZBook Power 15 G10 A Mobile Workstation, 15 G10 Mobile Workstation
Product features

Responsive Service

Next business day response ensures rapid support when needed, minimizing disruption and maintaining workflow continuity.

Comprehensive Coverage

Includes parts and labor, providing peace of mind knowing all aspects are covered under the extended service agreement.

Remote Diagnosis Capability

Facilitates quick problem identification and solutions without needing to wait for an on-site visit, enhancing efficiency.

On-Site Assistance

Direct, hands-on support delivered at your location, ensuring that issues are resolved promptly and effectively.

Flexible Availability

Service offered 9 hours a day, 5 days a week, aligning with standard business hours for convenient support.
Key selling points
  • Rely on remote support during regular business hours and onsite tech support wherever work happens.
  • Choose to enable device-level data that helps HP identify, diagnose and remediate PC issues.
References

MPN: U60N0E

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