Electronic HP Care Pack Pick-Up and Return Solution Support with Defective Media Retention
Extended service agreement | parts and labour (for notebooks) | 5 years | pick-up and return | 9x5 | repair time: 3-7 business days | for Laptop 15; ZBook Power G10; ZBook Firefly 14 G10; ZBook Fury 16 G11; ZBook Power 15 G10
Images for illustration purposes only, actual product may differ
£289.31
inc VAT
£241.09 ex
VAT
Quantity in Cart:
We are an Authorised
HP Amplify Synergy Partner
All products come in brand new original packaging.
Delivery
Order by 4:30pm UK Time
(excluding weekends and Bank Holidays) for UK Mainland next working day delivery.
Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.
7 Working Days£0.00
Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98
3 working days (UK Mainland)
Next Working Day£7.97
Next working day (UK Mainland)
Main Specification
| Product Description | Electronic HP Care Pack Pick-Up and Return Solution Support with Defective Media Retention - extended service agreement - 5 years - pick-up and return |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | Pick-up and return |
| Full Contract Period | 5 years |
| Repair Time | 3-7 business days |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
| Covered Configurations | Workstation |
| Designed For | Laptop 15-dy5011ca; ZBook Power G10, Studio G10; ZBook Firefly 14 G10, 14 G9, 16 G10; ZBook Fury 16 G10, 16 G11; ZBook Power 15 G10 |
General
| Service Included | Parts and labour |
|---|---|
| Location | Pick-up and return |
| Full Contract Period | 5 years |
| Repair Time | 3-7 business days |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
| Covered Configurations | Workstation |
Details
| Service & Support | Extended service agreement - parts and labour - 5 years - pick-up and return - repair time: 3-7 business days - availability: 9 hours a day / Monday-Friday Technical support - phone consulting - 5 years - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 5 years Defective media retention - 5 years |
|---|
Compatibility Information
| Designed For | HP Laptop 15-dy5011ca HP ZBook Power G10 A Mobile Workstation, Power G10 Mobile Workstation, Studio G10 Mobile Workstation HP ZBook Firefly 14 G10 A Mobile Workstation, 14 G10 Mobile Workstation, 14 G9 Mobile Workstation, 16 G10 Mobile Workstation HP ZBook Fury 16 G10 Mobile Workstation, 16 G11 Mobile Workstation HP ZBook Power 15 G10 A Mobile Workstation, 15 G10 Mobile Workstation |
|---|
Product features
Efficient repair service
With a repair time of 3-7 business days, the Electronic HP Care Pack ensures your notebook is back in your hands quickly, minimizing downtime and keeping you productive.Comprehensive support
This service agreement covers parts and labor, offering peace of mind that your notebook is protected against potential issues. Additionally, phone consulting and remote diagnosis are available, providing expert assistance when you need it most.Convenient service options
The pick-up and return service, available Monday-Friday for 9 hours a day, eliminates the hassle of finding a service center, making it easier to manage repairs without interrupting your schedule.Key selling points
- Expand your protection on your HP devices with repair for up to 5 years without additional out-of-pocket expenses.
- Get employees back to productivity with convenient remote support that aims to solve device issues with 85% first time resolution.
- For more complex issues, choose faster device remediation with offsite support.
References
MPN: U60PNE
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04/06/2026 08:23:53