Electronic HP Care Pack Next Business Day Hardware Support for Travelers with Defective Media Retention
Extended service agreement | parts and labour (for notebooks) | 4 years | on-site | 9x5 | response time: NBD | for ZBook Power G10, Studio G10; ZBook Firefly 14 G10; ZBook Fury 16 G10; ZBook Power 15 G10
Main Specification
| Product Description | Electronic HP Care Pack Next Business Day Hardware Support for Travelers with Defective Media Retention - extended service agreement - 4 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 4 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
| Covered Configurations | Mobile workstations |
| Designed For | ZBook Power G10 A Mobile Workstation, Power G10 Mobile Workstation, Studio G10 Mobile Workstation; ZBook Firefly 14 G10 A Mobile Workstation, 14 G10 Mobile Workstation, 16 G10 Mobile Workstation; ZBook Fury 16 G10 Mobile Workstation; ZBook Power 15 G10 A Mobile Workstation, 15 G10 Mobile Workstation |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 4 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
| Covered Configurations | Mobile workstations |
Details
| Service & Support | Extended service agreement - parts and labour - 4 Years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday Defective media retention - 4 Years Technical support - remote diagnosis - 4 Years Technical support - phone consulting - 4 Years - availability: business hours / Monday-Friday |
|---|
Compatibility Information
| Designed For | HP ZBook Power G10 A Mobile Workstation, Power G10 Mobile Workstation, Studio G10 Mobile Workstation HP ZBook Firefly 14 G10 A Mobile Workstation, 14 G10 Mobile Workstation, 16 G10 Mobile Workstation HP ZBook Fury 16 G10 Mobile Workstation HP ZBook Power 15 G10 A Mobile Workstation, 15 G10 Mobile Workstation |
|---|
Key selling points
- Rely on remote support during regular business hours and onsite tech support wherever work happens.
- Choose to enable device-level data that helps HP identify, diagnose and remediate PC issues.
References
MPN: U60ZTE
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04/06/2026 06:28:03