Electronic HP Care Pack Hardware Support with Defective Media Retention
Extended service agreement | parts and labour (for notebooks) | 5 years | 9x5 | repair time: 3-7 business days | for Laptop 15; ZBook Power G10, Studio G10; ZBook Fury 16 G10, 16 G11; ZBook Power 15 G10
Main Specification
| Product Description | Electronic HP Care Pack Hardware Support with Defective Media Retention - extended service agreement - 5 years |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Full Contract Period | 5 years |
| Repair Time | 3-7 business days |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
| Covered Configurations | Mobile workstations |
| Designed For | Laptop 15-dy5011ca; ZBook Power G10, Studio G10; ZBook Firefly 14 G10, 16 G10; ZBook Fury 16 G10, 16 G11; ZBook Power 15 G10 |
General
| Service Included | Parts and labour |
|---|---|
| Full Contract Period | 5 years |
| Repair Time | 3-7 business days |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
| Covered Configurations | Mobile workstations |
Details
| Service & Support | Extended service agreement - parts and labour - 5 years - repair time: 3-7 business days - availability: 9 hours a day / Monday-Friday Defective media retention - 5 years |
|---|
Compatibility Information
| Designed For | HP Laptop 15-dy5011ca HP ZBook Power G10 A Mobile Workstation, Power G10 Mobile Workstation, Studio G10 Mobile Workstation HP ZBook Firefly 14 G10 Mobile Workstation, 16 G10 Mobile Workstation HP ZBook Fury 16 G10 Mobile Workstation, 16 G11 Mobile Workstation HP ZBook Power 15 G10 A Mobile Workstation, 15 G10 Mobile Workstation |
|---|
Product features
Extended warranty
Expand your protection on your HP devices with repair for more years without additional out- of-pocket expenses.Remote support
Get employees back to productivity with convenient remote support that aims to solve device issues with 85% first time resolution.Device remediation
For more complex issues, choose more cost-efficient diagnosis and repair with HP Care.Key selling points
- Expand your protection on your HP devices with repair for up to 5 years without additional out-of-pocket expenses.
- Get employees back to productivity with convenient remote support that aims to solve device issues with 85% first time resolution.
- For more complex issues, choose faster device remediation with offsite support.
References
MPN: U61B3E
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29/08/2026 08:43:50