Electronic HP Care Pack Hardware Support with Defective Media Retention
Extended service agreement | parts and labour (for notebooks) | 5 years | 9x5 | repair time: 3-7 business days | for Laptop 15; ZBook Power G10; ZBook Firefly 14 G10; ZBook Fury 16 G11; ZBook Power 15 G10
Images for illustration purposes only, actual product may differ
Main Specification
| Product Description | Electronic HP Care Pack Hardware Support with Defective Media Retention - extended service agreement - 5 years |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Full Contract Period | 5 years |
| Repair Time | 3-7 business days |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
| Covered Configurations | Mobile workstations |
| Designed For | Laptop 15-dy5011ca; ZBook Power G10, Studio G10; ZBook Firefly 14 G10, 14 G9, 16 G10; ZBook Fury 16 G10, 16 G11; ZBook Power 15 G10 |
General
| Service Included | Parts and labour |
|---|---|
| Full Contract Period | 5 years |
| Repair Time | 3-7 business days |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
| Covered Configurations | Mobile workstations |
Details
| Service & Support | Extended service agreement - parts and labour - 5 years - repair time: 3-7 business days - availability: 9 hours a day / Monday-Friday Defective media retention - 5 years |
|---|
Compatibility Information
| Designed For | HP Laptop 15-dy5011ca HP ZBook Power G10 A Mobile Workstation, Power G10 Mobile Workstation, Studio G10 Mobile Workstation HP ZBook Firefly 14 G10 A Mobile Workstation, 14 G10 Mobile Workstation, 14 G9 Mobile Workstation, 16 G10 Mobile Workstation HP ZBook Fury 16 G10 Mobile Workstation, 16 G11 Mobile Workstation HP ZBook Power 15 G10 A Mobile Workstation, 15 G10 Mobile Workstation |
|---|
Product features
Extended warranty
Expand your protection on your HP devices with repair for more years without additional out- of-pocket expenses.Remote support
Get employees back to productivity with convenient remote support that aims to solve device issues with 85% first time resolution.Device remediation
For more complex issues, choose more cost-efficient diagnosis and repair with HP Care.Key selling points
- Expand your protection on your HP devices with repair for up to 5 years without additional out-of-pocket expenses.
- Get employees back to productivity with convenient remote support that aims to solve device issues with 85% first time resolution.
- For more complex issues, choose faster device remediation with offsite support.
References
MPN: U61B3E
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04/06/2026 07:28:47