Electronic HP Care Pack Hardware Exchange with Travel Coverage
Extended service agreement | parts and labour (for notebooks) | 3 years | on-site | 9x5 | response time: NBD | repair time: 3-7 business days | for Laptop 15; ZBook Power G10; ZBook Firefly 14 G10; ZBook Fury 16 G11; ZBook Power 15 G10
£115.64
inc VAT
£96.37 ex
VAT
Quantity in Cart:
We are an Authorised
HP Amplify Synergy Partner
All products come in brand new original packaging.
Delivery
Order by 4:30pm UK Time
(excluding weekends and Bank Holidays) for UK Mainland next working day delivery.
Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.
7 Working Days£0.00
Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98
3 working days (UK Mainland)
Next Working Day£7.97
Next working day (UK Mainland)
Main Specification
| Product Description | Electronic HP Care Pack Hardware Exchange with Travel Coverage - extended service agreement - 3 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Repair Time | 3-7 business days |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
| Covered Configurations | Mobile workstations, excludes external monitor |
| Designed For | Laptop 15-dy5011ca; ZBook 16 G10, Power G10, Studio G10; ZBook Firefly 14 G10, 14 G9, 16 G10; ZBook Fury 16 G10, 16 G11; ZBook Power 15 G10 |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Repair Time | 3-7 business days |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
| Covered Configurations | Mobile workstations, excludes external monitor |
Details
| Service & Support | Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - repair time: 3-7 business days - availability: 9 hours a day / Monday-Friday Technical support - phone consulting - 3 years - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday Technical support - remote diagnosis - 3 years - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday Technical support - web support - 3 years |
|---|
Compatibility Information
| Designed For | HP Laptop 15-dy5011ca HP ZBook 16 G10 Mobile Workstation, Power G10 A Mobile Workstation, Power G10 Mobile Workstation, Studio G10 Mobile Workstation HP ZBook Firefly 14 G10 A Mobile Workstation, 14 G10 Mobile Workstation, 14 G9 Mobile Workstation, 16 G10 Mobile Workstation HP ZBook Fury 16 G10 Mobile Workstation, 16 G11 Mobile Workstation HP ZBook Power 15 G10 A Mobile Workstation, 15 G10 Mobile Workstation |
|---|
Product features
Comprehensive coverage
This service covers both parts and labor for all eligible notebook configurations, ensuring users have access to necessary repairs and maintenance without unexpected costs.Reliable support availability
With service available on-site for 9 hours each weekday, users can rely on timely support when issues arise, minimizing downtime for their mobile workstations.Efficient response management
The next business day response time and targeted repair window of 3-7 days ensures that devices are back in working order promptly, reducing the impact on productivity.Multifaceted support services
Featuring phone consulting, web support, and remote diagnosis, this care pack empowers users with various resources for problem resolution, enhancing overall user experience.Key selling points
- Rely on remote support during regular business hours and onsite tech support wherever work happens.
- Choose to enable device-level data that helps HP identify, diagnose and remediate PC issues.
References
MPN: U61B8E
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04/06/2026 01:32:49