Electronic HP Care Pack Next Business Day 9x5 Hardware Support with Defective Media Retention
Extended service agreement | parts and labour (for desktops) | 5 years | on-site | 9x5 | response time: NBD | for HP Z4 G5; Workstation Z4 G5, Z4 G6i, Z6 G5, Z6 G5 A, Z8 Fury G5, Z8 Fury G6i, Z8 G5
Main Specification
| Product Description | Electronic HP Care Pack Next Business Day 9x5 Hardware Support with Defective Media Retention - extended service agreement - 5 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Desktops |
| Covered Configurations | Workstation |
| Designed For | HP Z4 G5; Workstation Z4 G5, Z4 G6i, Z6 G5, Z6 G5 A, Z8 Fury G5, Z8 Fury G6i, Z8 G5 |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Desktops |
| Covered Configurations | Workstation |
Details
| Service & Support | Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday Technical support - remote diagnosis - 5 years Defective media retention - 5 years |
|---|
Compatibility Information
| Designed For | HP Z4 G5 HP Workstation Z4 G5, Z4 G6i, Z6 G5, Z6 G5 A, Z8 Fury G5, Z8 Fury G6i, Z8 G5 |
|---|
Product features
Comprehensive support
This extended service agreement ensures that businesses receive necessary support for hardware needs, including parts and labor, to maintain operational efficiency.Timely response
With a next business day response time, this service minimizes downtime and provides swift resolution to hardware issues that may arise.On-site assistance
On-site service allows for immediate addressing of hardware problems, reducing delays and ensuring quick recovery of systems.Remote diagnosis
Remote diagnosis is included, enabling technicians to assess issues quickly, which helps streamline the repair process.Accessible service hours
Service is available 9 hours a day, Monday to Friday, accommodating regular business hours and allowing for maximum convenience for companies.Key selling points
- Rely on remote support during regular business hours and onsite tech support wherever work happens.
- Choose to enable device-level data that helps HP identify, diagnose and remediate PC issues.
References
MPN: U61E4E
What our Customers think about us!
Page generated at:
04/06/2026 09:38:53