Electronic HP Care Pack Onsite Solution Support with DMR/Peripherals
Extended service agreement | parts and labour (for desktops) | 5 years | on-site | 9x5 | response time: NBD | for Workstation Z4 G5, Z4 Rack G5, Z6 G5, Z6 G5 A, Z8 Fury G5, Z8 G5
Main Specification
| Product Description | Electronic HP Care Pack Onsite Solution Support with DMR/Peripherals - extended service agreement - 5 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Desktops |
| Covered Configurations | Workstation |
| Designed For | Workstation Z4 G5, Z4 Rack G5, Z6 G5, Z6 G5 A, Z8 Fury G5, Z8 G5 |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Desktops |
| Covered Configurations | Workstation |
Details
| Service & Support | Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 5 years Technical support - phone consulting - 5 years Product info support - web knowledge base access - 5 years Defective media retention - 5 years |
|---|
Compatibility Information
| Designed For | HP Workstation Z4 G5, Z4 Rack G5, Z6 G5, Z6 G5 A, Z8 Fury G5, Z8 G5 |
|---|
Product features
Extended service agreement
The service agreement covers both parts and labor, providing a complete solution to maintenance and repair needs.Reliable on-site support
With support available on-site, customers can receive assistance directly where their equipment is located, minimizing disruption.Efficient response time
A commitment to next business day response time ensures that technical issues are resolved swiftly to keep operations running smoothly.Convenient remote diagnosis
Remote diagnosis enables professionals to assess and troubleshoot issues from afar, further increasing response speed and efficiency.Defective media retention
The option for defective media retention allows customers to maintain control over their data while ensuring proper equipment servicing.Key selling points
- Rely on remote support during regular business hours and onsite tech support wherever work happens.
- Choose to enable device-level data that helps HP identify, diagnose and remediate PC issues.
References
MPN: U64RCE
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04/06/2026 06:42:02