Electronic HP Care Pack Active Care Next Business Day Hardware Support Post Warranty
Extended service agreement | parts and labour (for notebooks) | 1 year | on-site | 9x5 | response time: NBD | for EliteBook 630 G10, 630 G9, 64X G10, 64X G9, 650 G9, 65X G10, 665 G11
Images for illustration purposes only, actual product may differ
Main Specification
| Product Description | Electronic HP Care Pack Active Care Next Business Day Hardware Support Post Warranty - extended service agreement - 1 year - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
| Designed For | EliteBook 630 G10 Notebook, 630 G9 Notebook, 640 G10 Notebook, 640 G9 Notebook, 645 G10 Notebook, 645 G9 Notebook, 650 G10 Notebook, 650 G9 Notebook, 655 G10 Notebook, 665 G11 Notebook |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
Details
| Service & Support | Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday Technical support - remote diagnosis - 1 year Technical support - remote firmware update - 1 year |
|---|
Compatibility Information
| Designed For | HP EliteBook 630 G10 Notebook, 630 G9 Notebook, 640 G10 Notebook, 640 G9 Notebook, 645 G10 Notebook, 645 G9 Notebook, 650 G10 Notebook, 650 G9 Notebook, 655 G10 Notebook, 665 G11 Notebook |
|---|
Product features
Comprehensive support
With a full year of extended service agreement, customers receive on-site parts and labor ensuring minimal downtime and maximum productivity.Rapid response
Benefit from next business day response times, ensuring that any issues are addressed promptly and efficiently, keeping your operations smooth.Extended service hours
Service availability from 8:00 AM to 5:00 PM, Monday through Friday, aligns with standard business hours, offering convenience and peace of mind.Remote assistance
Includes remote diagnosis and firmware updates, providing quick resolutions to issues without the need for on-site visits, saving time and resources.Key selling points
- Optimize uptime with the predictive detection of device issues and alerts to end users. Proactively identify needed repairs and replacements quickly before impacting employee productivity.
- Help streamline repairs with automated case generation that opens a case when a detected issue is acknowledged, and IT is prompted to schedule a repair at the end user's convenience.
References
MPN: U67VMPE
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04/06/2026 09:03:06