Electronic HP Care Pack Active Care Next Business Day Hardware Support Post Warranty
Extended service agreement | parts and labour (for notebooks) | 1 year | on-site | 9x5 | response time: NBD | for HP 470 G10; Pro x360; ProBook 4410, 44X G10, 44X G9, 45X G10, 45X G9, 470 G10
Images for illustration purposes only, actual product may differ
Main Specification
| Product Description | Electronic HP Care Pack Active Care Next Business Day Hardware Support Post Warranty - extended service agreement - 1 year - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
| Designed For | HP 470 G10 Notebook; Pro x360 435 G10 Notebook; ProBook 440 G10 Notebook, 440 G9 Notebook, 4410s, 445 G10 Notebook, 445 G9 Notebook, 450 G10 Notebook, 450 G9 Notebook, 455 G10 Notebook, 455 G9 Notebook, 470 G10 Notebook |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
Details
| Service & Support | Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday Technical support - remote diagnosis - 1 year Technical support - remote firmware update - 1 year |
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Compatibility Information
| Designed For | HP 470 G10 Notebook HP Pro x360 435 G10 Notebook HP ProBook 440 G10 Notebook, 440 G9 Notebook, 4410s, 445 G10 Notebook, 445 G9 Notebook, 450 G10 Notebook, 450 G9 Notebook, 455 G10 Notebook, 455 G9 Notebook, 470 G10 Notebook |
|---|
Product features
Comprehensive support
With a full year of extended service agreement, customers receive on-site parts and labor ensuring minimal downtime and maximum productivity.Rapid response
Benefit from next business day response times, ensuring that any issues are addressed promptly and efficiently, keeping your operations smooth.Extended service hours
Service availability from 8:00 AM to 5:00 PM, Monday through Friday, aligns with standard business hours, offering convenience and peace of mind.Remote assistance
Includes remote diagnosis and firmware updates, providing quick resolutions to issues without the need for on-site visits, saving time and resources.Key selling points
- Optimize uptime with the predictive detection of device issues and alerts to end users. Proactively identify needed repairs and replacements quickly before impacting employee productivity.
- Help streamline repairs with automated case generation that opens a case when a detected issue is acknowledged, and IT is prompted to schedule a repair at the end user's convenience.
References
MPN: U67VNPE
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04/06/2026 06:37:29