Electronic HP Care Pack Active Care Next Business Day Hardware Support Post Warranty
Extended service agreement | parts and labour (for notebooks) | 1 year | on-site | 9x5 | response time: NBD | for HP 200 G2a, 200 G2i, 200 G2Ri, 240R G10, 240R G9, 250R G10, 250R G9, 250RT G9, 255R G10
Images for illustration purposes only, actual product may differ
Main Specification
| Product Description | Electronic HP Care Pack Active Care Next Business Day Hardware Support Post Warranty - extended service agreement - 1 year - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
| Designed For | HP 200 G2a, 200 G2i, 200 G2Ri, 240 G10, 240 G9, 240R G10, 240R G9, 245 G10, 245 G9, 250 G10, 250 G8, 250 G9, 250R G10, 250R G9, 250RT G9, 255 G10, 255 G8, 255 G9, 255R G10 |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
Details
| Service & Support | Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday Technical support - remote diagnosis - 1 year Technical support - remote firmware update - 1 year |
|---|
Compatibility Information
| Designed For | HP 200 G2a Notebook, 200 G2i Notebook, 200 G2Ri Notebook, 240 G10 Notebook, 240 G9 Notebook, 240R G10 Notebook, 240R G9 Notebook, 245 G10 Notebook, 245 G9 Notebook, 250 G10 Notebook, 250 G8 Notebook, 250 G9 Notebook, 250R G10 Notebook, 250R G9 Notebook, 250RT G9 Notebook, 255 G10 Notebook, 255 G8 Notebook, 255 G9 Notebook, 255R G10 Notebook |
|---|
Product features
Comprehensive support
With a full year of extended service agreement, customers receive on-site parts and labor ensuring minimal downtime and maximum productivity.Rapid response
Benefit from next business day response times, ensuring that any issues are addressed promptly and efficiently, keeping your operations smooth.Extended service hours
Service availability from 8:00 AM to 5:00 PM, Monday through Friday, aligns with standard business hours, offering convenience and peace of mind.Remote assistance
Includes remote diagnosis and firmware updates, providing quick resolutions to issues without the need for on-site visits, saving time and resources.Key selling points
- Optimize uptime with the predictive detection of device issues and alerts to end users. Proactively identify needed repairs and replacements quickly before impacting employee productivity.
- Help streamline repairs with automated case generation that opens a case when a detected issue is acknowledged, and IT is prompted to schedule a repair at the end user's convenience.
References
MPN: U67VQPE
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04/06/2026 05:13:23