Electronic HP Care Pack Active Care Next Business Day Hardware Support Post Warranty
Extended service agreement | parts and labour (for notebooks) | 1 year | on-site | 9x5 | response time: NBD | for Laptop 15; ZBook 16 G10, Power G10; ZBook Firefly 14 G10; ZBook Power 15 G10
Images for illustration purposes only, actual product may differ
Main Specification
| Product Description | Electronic HP Care Pack Active Care Next Business Day Hardware Support Post Warranty - extended service agreement - 1 year - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
| Covered Configurations | Mobile workstation |
| Designed For | Laptop 15-dy5011ca; ZBook 16 G10, Power G10; ZBook Firefly 14 G10, 14 G9, 16 G10; ZBook Fury 16 G10; ZBook Power 15 G10 |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
| Covered Configurations | Mobile workstation |
Details
| Service & Support | Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday Technical support - remote diagnosis - 1 year Technical support - remote firmware update - 1 year |
|---|
Compatibility Information
| Designed For | HP Laptop 15-dy5011ca HP ZBook 16 G10 Mobile Workstation, Power G10 A Mobile Workstation, Power G10 Mobile Workstation HP ZBook Firefly 14 G10 A Mobile Workstation, 14 G10 Mobile Workstation, 14 G9 Mobile Workstation, 16 G10 Mobile Workstation HP ZBook Fury 16 G10 Mobile Workstation HP ZBook Power 15 G10 A Mobile Workstation, 15 G10 Mobile Workstation |
|---|
Product features
Comprehensive support
With a full year of extended service agreement, customers receive on-site parts and labor ensuring minimal downtime and maximum productivity.Rapid response
Benefit from next business day response times, ensuring that any issues are addressed promptly and efficiently, keeping your operations smooth.Extended service hours
Service availability from 8:00 AM to 5:00 PM, Monday through Friday, aligns with standard business hours, offering convenience and peace of mind.Remote assistance
Includes remote diagnosis and firmware updates, providing quick resolutions to issues without the need for on-site visits, saving time and resources.Key selling points
- Optimize uptime with the predictive detection of device issues and alerts to end users. Proactively identify needed repairs and replacements quickly before impacting employee productivity.
- Help streamline repairs with automated case generation that opens a case when a detected issue is acknowledged, and IT is prompted to schedule a repair at the end user's convenience.
References
MPN: U67VTPE
What our Customers think about us!
Page generated at:
04/06/2026 08:45:36