Electronic HP Care Pack Active Care Next Business Day Hardware Support Post Warranty
Extended service agreement | parts and labour (for desktops) | 1 year | on-site | 9x5 | response time: NBD | for HP 240 G10, 28X; ProDesk 2 G1a, 2 G1i, 2 G2a, 4 G1i; ProOne 24X G10; ProStudio 2; 4
Images for illustration purposes only, actual product may differ
Main Specification
| Product Description | Electronic HP Care Pack Active Care Next Business Day Hardware Support Post Warranty - extended service agreement - 1 year - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Desktops |
| Designed For | HP 200 G4, 205 G4, 240 G10 Notebook, 280 Pro G6, 285 Pro G8, 295 G8; Pro 240 G9, 260 G9, 280 G9, 290 G9, 400 G9; ProDesk 2 G1a E AI, 2 G1i E, 2 G2a E, 4 G1i AI, 400 G7; ProOne 240 G10, 240 G9, 245 G10, 440 G9; ProStudio 2 G2a, G2i; 4 G1i AI, G1i AI PC; Workstation Z2 G9 |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Desktops |
Details
| Service & Support | Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday Technical support - remote diagnosis - 1 year Technical support - remote firmware update - 1 year |
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Compatibility Information
| Designed For | HP 200 G4, 205 G4, 240 G10 Notebook, 280 Pro G6, 285 Pro G8, 295 G8 HP Pro 240 G9, 260 G9, 280 G9, 290 G9, 400 G9 HP ProDesk 2 G1a E AI, 2 G1i E, 2 G2a E, 4 G1i AI, 400 G7 HP ProOne 240 G10, 240 G9, 245 G10, 440 G9 HP ProStudio 2 G2a, G2i HP ProStudio 4 G1i AI, G1i AI PC HP Workstation Z2 G9 |
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Product features
Comprehensive support
With a full year of extended service agreement, customers receive on-site parts and labor ensuring minimal downtime and maximum productivity.Rapid response
Benefit from next business day response times, ensuring that any issues are addressed promptly and efficiently, keeping your operations smooth.Extended service hours
Service availability from 8:00 AM to 5:00 PM, Monday through Friday, aligns with standard business hours, offering convenience and peace of mind.Remote assistance
Includes remote diagnosis and firmware updates, providing quick resolutions to issues without the need for on-site visits, saving time and resources.Key selling points
- Optimize uptime with the predictive detection of device issues and alerts to end users. Proactively identify needed repairs and replacements quickly before impacting employee productivity.
- Help streamline repairs with automated case generation that opens a case when a detected issue is acknowledged, and IT is prompted to schedule a repair at the end user's convenience.
References
MPN: U67VWPE
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04/06/2026 00:27:29