Electronic HP Care Pack Onsite Care Hardware Support
Extended service agreement | parts and labour (for notebooks) | 4 years | on-site | 9x5 | response time: NBD | for Chromebook G1m; Fortis 11 G1i, Flip 11 G1m, Flip 11 G1mi, Flip G1i, Flip G1m, G1m
Main Specification
| Product Description | Electronic HP Care Pack Onsite Care Hardware Support - extended service agreement - 4 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 4 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
| Designed For | Chromebook G1m; Fortis 11 G10, 11 G1i, 11 G1m, 14 G11, 14 G1i, Flip 11 G1, Flip 11 G1i, Flip 11 G1m, Flip 11 G1mi, Flip G1i, Flip G1m, G1m; Fortis x360 |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 4 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
Details
| Service & Support | Extended service agreement - parts and labour - 4 Years - on-site - response time: NBD - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday Technical support - phone consulting - 4 Years - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 4 Years - availability: 9 hours a day / Monday-Friday Product info support - web knowledge base access - 4 Years |
|---|
Compatibility Information
| Designed For | HP Chromebook G1m HP Fortis 11 G10 Chromebook, 11 G10 Chromebook Enterprise, 11 G1i Chromebook, 11 G1i Chromebook Enterprise, 11 G1m Chromebook, 14 G11 Chromebook, 14 G11 Chromebook Enterprise, 14 G1i Chromebook, 14 G1i Chromebook Enterprise, Flip 11 G1 I Chromebook, Flip 11 G1i Chromebook Enterprise, Flip 11 G1i Notebook, Flip 11 G1m Chromebook, Flip 11 G1mi Chromebook, Flip G1i Chromebook, Flip G1m Chromebook, G1m Chromebook HP Fortis x360 11 G5 Chromebook, 11 G5 Chromebook Enterprise |
|---|
Product features
On-site support
Experience the convenience of on-site service with the Electronic HP Care Pack. This extended service agreement ensures that support for your notebook is just where you need it - at your own location. With parts and labor included, you can have peace of mind knowing that help is available right where you use your device.Rapid response
Benefit from a next business day response time. When issues arise, time is crucial. This service ensures that support will be on-site by the next business day, minimizing downtime and getting you back on track swiftly.Comprehensive coverage
Enjoy peace of mind with comprehensive support Monday through Friday, 8:00 AM to 5:00 PM. This coverage includes everything from parts and labor for hardware support to phone consulting and remote diagnosis for technical issues, ensuring your notebook remains in working condition.Key selling points
- Rely on remote support during regular business hours and onsite tech support wherever work happens.
- Choose to enable device-level data that helps HP identify, diagnose and remediate PC issues.
References
MPN: U67XYE
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04/06/2026 06:24:55