Electronic HP Care Pack Onsite Support w/DMR
Extended service agreement | parts and labour (for notebooks) | 5 years | on-site | 9x5 | response time: NBD | for Fortis 11 G10 Chromebook, 14 G11 Chromebook; Fortis x360 11 G5 Chromebook
Images for illustration purposes only, actual product may differ
£164.60
inc VAT
£137.17 ex
VAT
Quantity in Cart:
We are an Authorised
HP Amplify Synergy Partner
All products come in brand new original packaging.
Delivery
Order by 4:30pm UK Time
(excluding weekends and Bank Holidays) for UK Mainland next working day delivery.
Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.
7 Working Days£0.00
Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98
3 working days (UK Mainland)
Next Working Day£7.97
Next working day (UK Mainland)
Main Specification
| Product Description | Electronic HP Care Pack Onsite Support w/DMR - extended service agreement - 5 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
| Designed For | Fortis 11 G10 Chromebook, 14 G11 Chromebook; Fortis x360 11 G5 Chromebook |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
Details
| Service & Support | Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday Technical support - phone consulting - 5 years - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 5 years - availability: 9 hours a day / Monday-Friday Product info support - web knowledge base access - 5 years Defective media retention - 5 years |
|---|
Compatibility Information
| Designed For | HP Fortis 11 G10 Chromebook, 14 G11 Chromebook HP Fortis x360 11 G5 Chromebook |
|---|
Product features
Reliable service coverage
This extended service agreement ensures consistent support with on-site assistance, covering necessary parts and labor to keep your devices functioning efficiently.Prompt response time
With a next business day response time, any issues are addressed swiftly, minimizing downtime and allowing for smooth operation.Convenient service hours
Available 9 hours a day, 5 days a week, this service plan is designed around customer needs, providing assistance when it is most convenient.Secure media retention
Defective media retention allows customers to retain faulty components, ensuring a secure and responsible approach to malfunctioning hardware.Efficient remote diagnosis
Remote diagnosis minimizes the need for on-site visits, enabling faster identification of issues and enabling prompt solutions.Key selling points
- Rely on remote support during regular business hours and onsite tech support wherever work happens.
- Choose to enable device-level data that helps HP identify, diagnose and remediate PC issues.
References
MPN: U67Y5E
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04/06/2026 09:39:50