Electronic HP Care Pack Onsite Support w/Predictive Detection Alerts/DMR
Extended service agreement | parts and labour (for notebooks) | 4 years | on-site | 9x5 | response time: NBD | for Fortis 11 G10 Chromebook, 14 G11 Chromebook; Fortis x360 11 G5 Chromebook
Images for illustration purposes only, actual product may differ
£160.49
inc VAT
£133.74 ex
VAT
Quantity in Cart:
We are an Authorised
HP Amplify Synergy Partner
All products come in brand new original packaging.
Delivery
Order by 4:30pm UK Time
(excluding weekends and Bank Holidays) for UK Mainland next working day delivery.
Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.
7 Working Days£0.00
Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98
3 working days (UK Mainland)
Next Working Day£7.97
Next working day (UK Mainland)
Main Specification
| Product Description | Electronic HP Care Pack Onsite Support w/Predictive Detection Alerts/DMR - extended service agreement - 4 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 4 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
| Designed For | Fortis 11 G10 Chromebook, 14 G11 Chromebook; Fortis x360 11 G5 Chromebook |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 4 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
Details
| Service & Support | Extended service agreement - parts and labour - 4 Years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 4 Years Technical support - remote firmware update - 4 Years Defective media retention - 4 Years |
|---|
Compatibility Information
| Designed For | HP Fortis 11 G10 Chromebook, 14 G11 Chromebook HP Fortis x360 11 G5 Chromebook |
|---|
Product features
Comprehensive support coverage
This extended service agreement covers both parts and labor, ensuring you receive the necessary support for repairs and replacements without additional costs.Prompt response time
With a next business day response time, any technical issues are addressed swiftly, helping to minimize disruption to your operations.Remote diagnosis capabilities
The service includes remote diagnosis, allowing support technicians to quickly identify issues, enhancing the efficiency of troubleshooting and resolutions.Availability during business hours
Support is available 9 hours a day, 5 days a week, providing assurance that assistance is readily accessible when needed.Key selling points
- Optimize uptime with the predictive detection of device issues and alerts to end users. Proactively identify needed repairs and replacements quickly before impacting employee productivity.
- Help streamline repairs with automated case generation that opens a case when a detected issue is acknowledged, and IT is prompted to schedule a repair at the end user's convenience.
References
MPN: U67YFE
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