Electronic HP Care Pack Onsite Support w/Predictive Detection Alerts/TRV
Extended service agreement | parts and labour (for notebooks) | 4 years | on-site | 9x5 | response time: NBD | for Fortis 11 G10 Chromebook, 14 G11 Chromebook; Fortis x360 11 G5 Chromebook
Images for illustration purposes only, actual product may differ
£147.08
inc VAT
£122.57 ex
VAT
Quantity in Cart:
We are an Authorised
HP Amplify Synergy Partner
All products come in brand new original packaging.
Delivery
Order by 4:30pm UK Time
(excluding weekends and Bank Holidays) for UK Mainland next working day delivery.
Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.
7 Working Days£0.00
Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98
3 working days (UK Mainland)
Next Working Day£7.97
Next working day (UK Mainland)
Main Specification
| Product Description | Electronic HP Care Pack Onsite Support w/Predictive Detection Alerts/TRV - extended service agreement - 4 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 4 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
| Designed For | Fortis 11 G10 Chromebook, 14 G11 Chromebook; Fortis x360 11 G5 Chromebook |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 4 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
Details
| Service & Support | Extended service agreement - parts and labour - 4 Years - on-site - response time: NBD - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday Technical support - remote diagnosis - 4 Years Technical support - remote firmware update - 4 Years |
|---|
Compatibility Information
| Designed For | HP Fortis 11 G10 Chromebook, 14 G11 Chromebook HP Fortis x360 11 G5 Chromebook |
|---|
Product features
Comprehensive service agreement
This extended service agreement encompasses both parts and labor, ensuring that users receive necessary support without worrying about unexpected costs.Prompt response
The commitment to next business day response time facilitates quick resolutions to service issues, keeping your notebook operational.Efficient remote diagnosis
The integration of remote diagnosis streamlines troubleshooting processes, allowing technical support to swiftly identify problems without delays.Convenient on-site support
With the provision for on-site service, users benefit from having support technicians come directly to the location, minimizing disruptions.Accessible service hours
Service availability is structured for 9 hours a day, Monday through Friday, which aligns with standard business operations, making it easy to access support when needed.Key selling points
- Optimize uptime with the predictive detection of device issues and alerts to end users. Proactively identify needed repairs and replacements quickly before impacting employee productivity.
- Help streamline repairs with automated case generation that opens a case when a detected issue is acknowledged, and IT is prompted to schedule a repair at the end user's convenience.
References
MPN: U67YME
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