HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty

Extended service agreement | parts and labour (for servers) | 1 year | on-site | 24x7 | response time: 4 h

MPN U6VM8PE
Manufacturer HPE
QuickCode 1104976
Qty immediately available 0
Total stock 0
£1,716.02 inc VAT
£1,430.02 ex VAT

This item is out of stock

We are an Authorised Silver Partner

All products come in brand new original packaging.

Delivery
Order by 4:30pm UK Time (excluding weekends and Bank Holidays) for UK Mainland next working day delivery.

Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.

7 Working Days£0.00 Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98 3 working days (UK Mainland)
Next Working Day£7.97 Next working day (UK Mainland)
Delivery exceptions apply

Main Specification

Product Description HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - extended service agreement - 1 year - on-site
Type Extended service agreement
Service Included Parts and labour
Location On-site
Full Contract Period 1 year
Response Time 4 hours
Service Availability 24 hours a day / 7 days a week
Class of Equipment Servers

General

Service Included Parts and labour
Location On-site
Full Contract Period 1 year
Response Time 4 hours
Service Availability 24 hours a day / 7 days a week
Class of Equipment Servers

Details

Service & Support Extended service agreement - parts and labour - 1 year - on-site - response time: 4 h - availability: 24 hours a day / Monday-Sunday Technical support - remote diagnosis - 1 year Product info support - web knowledge base access - 1 year New releases update - 1 year Technical support - phone consulting - 1 year - response time: 2 h - availability: 24 hours a day / Monday-Sunday Comprehensive defective material retention - 1 year
Product features

HPE Proactive Care can help you to improve the return on your investment with features designed to

Help provide faster resolution from specially trained, solution-oriented advanced resources who manage the incident from start to finish. Help provide recommendations for firmware version and software patching on supported products to help prevent problems. Help provide identification of risks and issues through regular device-based proactive scans that help ensure that configurations are consistent with Hewlett Packard Enterprise best practices. Help provide access to a remote HPE Technical Account Manager, who can provide advice and guidance on issues, risks, and recommendations identified by Remote Support Technology.
Key selling points
  • Help provide faster resolution from specially trained, solution-oriented advanced resources who manage the incident from start to finish
References

MPN: U6VM8PE

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