HPE Proactive Care 24x7 Software Service
Technical support | for SuSE Linux Enterprise Server for SAP | unlimited virtual machines, 1-2 sockets | phone consulting | 5 years | 24x7 | response time: 2 h
£202.69
inc VAT
£168.91 ex
VAT
This item is out of stock
We are an Authorised Silver Partner
All products come in brand new original packaging.
Delivery
Order by 4:30pm UK Time
(excluding weekends and Bank Holidays) for UK Mainland next working day delivery.
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7 Working Days£0.00
Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98
3 working days (UK Mainland)
Next Working Day£7.97
Next working day (UK Mainland)
Main Specification
| Product Description | HPE Proactive Care 24x7 Software Service - technical support - for SuSE Linux Enterprise Server for SAP - 5 years |
|---|---|
| Service & Support | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 5 years |
| Response Time | 2 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Software Title | SuSE Linux Enterprise Server for SAP |
| Licence Qty | Unlimited virtual machines, 1-2 sockets |
General
| Type | Technical support |
|---|---|
| Service Included | Phone consulting |
| Full Contract Period | 5 years |
| Response Time | 2 hours |
| Service Availability | 24 hours a day / 7 days a week |
Software
| Software Title | SuSE Linux Enterprise Server for SAP |
|---|---|
| Licence Qty | Unlimited virtual machines, 1-2 sockets |
Details
| Service & Support | Phone consulting - 5 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday Web knowledge base access - 5 years New releases update - 5 years |
|---|
Key selling points
- Faster resolution from specially trained, solution-oriented advanced resources who manage the incident from start to finish
- Recommendations for firmware version and software patching on supported products to help prevent problems
- Identification of risks and issues through regular device-based proactive scans that help ensure that configurations are consistent with HPE best practices
- Access to a remote HPE Technical Account Manager, who can provide advice and guidance on issues, risks, and recommendations identified by Remote Support technology
References
MPN: U6ZK4E
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