Electronic HP Care Pack Onsite Care Hardware Support with Device Life Extension Post Warranty
Extended service agreement | parts and labour (for notebooks) | 1 year | on-site | 9x5 | response time: NBD | for Victus by HP Laptop 15; Elite x360; EliteBook 1040 G10, 83X G10, 84X G10, 860 G11, 86X G10
Images for illustration purposes only, actual product may differ
Main Specification
| Product Description | Electronic HP Care Pack Onsite Care Hardware Support with Device Life Extension Post Warranty - extended service agreement - 1 year - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
| Designed For | Victus by HP Laptop 15-fb0000ca; Elite x360; EliteBook 1040 G10, 1040 G9, 650 G9, 830 G10, 830 G9, 835 G10, 840 G10, 840 G2, 840 G9, 845 G10, 845 G9, 860 G10, 860 G11, 860 G9, 865 G10 |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
Details
| Service & Support | Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday Technical support - phone consulting - 1 year - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 1 year - availability: 9 hours a day / Monday-Friday Product info support - web knowledge base access - 1 year Device life extension - 1 device |
|---|
Compatibility Information
| Designed For | Victus by HP Laptop 15-fb0000ca HP Elite x360 1040 G10 Notebook, 1040 G9 Notebook, 830 G10 Notebook, 830 G9 Notebook HP EliteBook 1040 G10 Notebook, 1040 G9 Notebook, 650 G9 Notebook, 830 G10 Notebook, 830 G9 Notebook, 835 G10 Notebook, 840 G10 Notebook, 840 G2 Notebook, 840 G9 Notebook, 845 G10 Notebook, 845 G9 Notebook, 860 G10 Notebook, 860 G11 Notebook, 860 G9 Notebook, 865 G10 Notebook |
|---|
Product features
Comprehensive support
With a full year of on-site support covering parts and labor, customers can enjoy peace of mind knowing their notebook is protected against unforeseen issues. This extended service agreement ensures that any hardware problems will be swiftly addressed, minimizing downtime and keeping productivity high.Rapid response
Benefit from next business day response times, ensuring that any service needs are promptly met. This quick turnaround is crucial for maintaining the efficiency of your operations, ensuring that your notebook is back up and running with minimal delay.Extended service hours
Service availability from 8:00 AM to 5:00 PM, Monday through Friday, aligns with standard business hours, providing access to support when it's most needed. This schedule ensures that help is just a phone call away during peak working hours, offering convenience and reliability.Diverse support options
This package includes not only on-site repairs but also phone consulting and remote diagnosis, offering a multifaceted approach to technical support. Whether it's a hardware malfunction or a software query, expert assistance is available in various formats to suit your needs.Device life extension
The inclusion of device life extension services underlines a commitment to not just repair but also enhance the longevity of your notebook. This proactive measure can significantly extend the usable life of your device, ensuring it remains a valuable asset for longer.Key selling points
- Stretch your IT budget by increasing the longevity of devices, enabling you to defer refresh costs without compromising work performance in the long-term.
- Improve computing experiences by letting HP proactively mitigate device performance issues, boost reliability, and extend the support for your aging fleet.
- Contribute to your sustainability initiatives by maximizing the usable lifespan of IT assets, thereby reducing your computing carbon footprint.
References
MPN: U71LKPE
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04/06/2026 01:49:18