HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention

Extended service agreement | parts and labour | 3 years | on-site | 9x5 | response time: NBD | for P/N: JH325A#ABB, JH325A#B8X, JH325AR

MPN U7EL5E
Manufacturer HPE
QuickCode 1221199
Qty immediately available 0
Total stock 0
RRP: £1,116.00 inc VAT
£1,090.20 inc VAT
£908.50 ex VAT
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All products come in brand new original packaging.

Delivery
Order by 4:30pm UK Time (excluding weekends and Bank Holidays) for UK Mainland next working day delivery.

Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.

7 Working Days£0.00 Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98 3 working days (UK Mainland)
Next Working Day£7.97 Next working day (UK Mainland)
Delivery exceptions apply

Main Specification

Product Description HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - extended service agreement - 3 years - on-site
Type Extended service agreement
Service Included Parts and labour
Location On-site
Full Contract Period 3 years
Response Time Next business day
Service Availability 9 hours a day / 5 days a week
Designed For P/N: JH325A#ABB, JH325A#B8X, JH325AR

General

Service Included Parts and labour
Location On-site
Full Contract Period 3 years
Response Time Next business day
Service Availability 9 hours a day / 5 days a week

Details

Service & Support Extended service agreement - parts and labour - 3 years - on-site - response time: next business day - availability: 9 hours a day / Monday-Friday Technical support - phone consulting - 3 years - response time: 2 hours - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 3 years New releases update - 3 years Product info support - web knowledge base access - 3 years Comprehensive defective material retention - 3 years

Compatibility Information

Designed For P/N: JH325A#ABB, JH325A#B8X, JH325AR
Product features

Responsive Service Support

This service agreement ensures a next business day response for any issues that may arise, providing prompt assistance to minimize operational disruptions.

Extensive Coverage Options

Includes both parts and labor, ensuring that all necessary resources are readily available on-site for comprehensive support.

Flexible Assistance Hours

With support available 9 hours a day, 5 days a week, businesses can schedule service according to their operational needs.

Valuable Consulting Resources

The service includes phone consulting and access to a web knowledge base, equipping customers with the information they need for effective issue resolution.

Material Retention Benefits

Comprehensive defective material retention allows customers to maintain control of their components, optimizing resource management.
Key selling points
  • Escalation management
  • HPE electronic remote support solution
  • Access to electronic support information and services
References

MPN: U7EL5E

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