HPE Proactive Care Next Business Day Exchange Service
Extended service agreement | replacement | 5 years | shipment | 9x5 | response time: NBD
Main Specification
| Product Description | HPE Proactive Care Next Business Day Exchange Service - extended service agreement - 5 years - shipment |
|---|---|
| Type | Extended service agreement |
| Service Included | Replacement |
| Location | Shipment |
| Full Contract Period | 5 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
General
| Service Included | Replacement |
|---|---|
| Location | Shipment |
| Full Contract Period | 5 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
Details
| Service & Support | Extended service agreement - replacement - 5 years - shipment - response time: next business day - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 5 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday New releases update - 5 years Technical support - phone consulting - 5 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday Product info support - web knowledge base access - 5 years |
|---|
Key selling points
- Faster resolution from specially trained, solution-oriented advanced resources
- Identification of risks and issues through regular device-based proactive scans
References
MPN: U7GU6E
What our Customers think about us!
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04/06/2026 05:37:48