Electronic HP Care Pack Priority Access Plus Service
Technical support | phone consulting (for desktops) | 3 years | 9x5 | response time: next available agent | 1000+ seats | for EliteBook 6; 8; 8 Flip; EliteBook Ultra G1i; EliteDesk 8; ProBook 4; ZBook 8
Images for illustration purposes only, actual product may differ
Main Specification
| Product Description | Electronic HP Care Pack Priority Access Plus Service - technical support - 3 years |
|---|---|
| Type | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 3 years |
| Response Time | Next available agent |
| Service Availability | 9 hours a day / 5 days a week |
| Pricing Type | 1000+ seats |
| Class of Equipment | Desktops |
| Designed For | EliteBook 6; 8; 8 Flip; EliteBook Ultra 14 G1q, 14 G1q8, G1i; EliteBook X G1i, G2a, G2i, G2q; EliteBook X Flip G1i, G2i; EliteDesk 8; Engage Flex Mini G2; Engage One G2; ProBook 4; 4 Flip; ProDesk 2 G1a, 2 G2i, 4 G1i; ProStudio 2; 4; Workstation Z4 G6i, Z8; ZBook 8; ZBook Ultra G3a; ZBook X G2i |
General
| Service Included | Phone consulting |
|---|---|
| Full Contract Period | 3 years |
| Response Time | Next available agent |
| Service Availability | 9 hours a day / 5 days a week |
| Pricing Type | 1000+ seats |
| Class of Equipment | Desktops |
Details
| Service & Support | Technical support - phone consulting - 3 years - response time: next available agent - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 3 years |
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Compatibility Information
| Designed For | Electronic HP Care Pack Onsite Support with Travel Coverage HP 200 G2Ri Notebook, 240R G10 Notebook, 285 Pro G8 HP Elite 6 G2i Chromebook Plus HP EliteBook 6 G1a Next Gen Notebook, G1a Notebook, G1i Notebook, G1iR Notebook Next Gen, G1q Notebook Next Gen, G2a Next Gen Notebook, G2a Notebook, G2a Notebook Next Gen AI, G2ah Notebook, G2i Next Gen Notebook, G2i Notebook, G2i Notebook Next Gen, G2i Notebook Next Gen AI, G2iR Next Gen Notebook, G2q Next Gen Notebook, G2q Notebook Next Gen HP EliteBook 8 G1a Next Gen Notebook, G1a Notebook Next Gen, G1i Next Gen Notebook, G2a Notebook Next Gen, G2i Next Gen Notebook, G2i Notebook Next Gen, G2i Notebook Next Gen AI HP EliteBook 8 Flip G1i Notebook, G2i Next Gen Notebook HP EliteBook Ultra 14 G1q Notebook, 14 G1q8 Notebook, G1i Next Gen Notebook HP EliteBook X G1i Notebook Next Gen, G2a Notebook Next Gen, G2i Notebook Next Gen, G2i Notebook Next Gen Ai, G2q Notebook Next Gen HP EliteBook X Flip G1i Notebook Next Gen, G2i Notebook Next Gen, G2i Notebook Next Gen Ai HP EliteDesk 8 G1a Next Gen, G2a Next Gen, G2a Next Gen PC, G2i Next Gen, G2i Next Gen PC HP Engage Flex Mini G2 Retail System HP Engage One G2 HP Fortis 11 G1i Chromebook Enterprise, Flip 11 G1mi Chromebook, Flip G1i Chromebook, Flip G1m Chromebook HP Pro x360 Fortis G11 Notebook HP ProBook 4 16 G1i Notebook, G1a Notebook, G1i Notebook, G1q Next Gen Notebook, G2a Next Gen Notebook, G2a Notebook, G2ah Notebook, G2i Next Gen Notebook, G2i Notebook, G2i Notebook Next Gen, G2iR Notebook Next Gen HP ProBook 4 Flip G2i Notebook HP ProDesk 2 G1a E, 2 G2a, 2 G2a E, 2 G2i, 4 G1i, 5 G1i HP ProStudio 2 G2a, G2a Next Gen, G2i HP ProStudio 4 G1i HP Workstation Z4 G6i, Z8 Fury G6i HP ZBook 8 16 G1i Notebook, G1i Notebook, G2a Mobile Workstation, G2i Mobile Workstation HP ZBook Power 15 G10 A Mobile Workstation HP ZBook Ultra G3a Mobile Workstation HP ZBook X G2i Mobile Workstation |
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Product features
Rapid response
With a commitment to providing the next available agent, the Priority Access Plus Service ensures that support is always just a call away. This rapid response capability minimizes downtime and keeps your desktops running smoothly.Extended support hours
Offering service availability 9 hours a day, Monday through Friday, this plan caters to the needs of busy professionals. Whether it's technical support, phone consulting, or remote diagnosis, help is available when you most need it.Comprehensive technical support
From phone consulting to remote diagnosis, the Electronic HP Care Pack offers a wide range of technical support services. This ensures that any issues with your desktops can be addressed promptly and efficiently, keeping your operations seamless.Key selling points
- Plus #1: An assigned customer support expert to manage your service requirements.
- Plus #2: Executive-level quarterly reporting on product quality and service status, to help keep business up and running.
- Plus #3: A dedicated escalation path that’s customized to the needs of your organization.
References
MPN: U80MBE
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13/10/2026 16:30:45