Electronic HP Care Pack Onsite Support with DMR/TRV
Extended service agreement | parts and labour (for notebooks) | 4 years | on-site | 9x5 | response time: NBD | for OMEN MAX by HP Laptop 16; EliteBook X G2a, G2i, G2q; EliteBook X Flip G2i
Main Specification
| Product Description | Electronic HP Care Pack Onsite Support with DMR/TRV - extended service agreement - 4 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 4 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
| Designed For | OMEN MAX by HP Laptop 16-ah0006TX, 16-ah0010ca, 16-ah0050ca; Elite x360; EliteBook 1040 G11; EliteBook Ultra 14 G1q, 14 G1q8, G1i; EliteBook X G1a, G1i, G2a, G2i, G2q; EliteBook X Flip G1i, G2i |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 4 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
Details
| Service & Support | Extended service agreement - parts and labour - 4 Years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 4 Years Defective media retention - 4 Years Technical support - phone consulting - 4 Years |
|---|
Compatibility Information
| Designed For | OMEN MAX by HP Laptop 16-ah0006TX, 16-ah0010ca, 16-ah0050ca HP Elite x360 1040 G11 Notebook HP EliteBook 1040 G11 Notebook HP EliteBook Ultra 14 G1q Notebook AI, 14 G1q8 Notebook AI, G1i Notebook Next Gen AI HP EliteBook X G1a Notebook Next Gen AI, G1i Notebook Next Gen AI, G2a Notebook Next Gen AI, G2i Notebook Next Gen AI, G2q Notebook Next Gen AI HP EliteBook X Flip G1i Notebook Next Gen AI, G2i Notebook Next Gen AI |
|---|
Product features
Reliable Support
This extended service agreement provides reliable support for mobile workstations, ensuring that any issues can be addressed efficiently.Flexible Availability
Service availability spans 9 hours a day, 5 days a week, with additional support during weekends, allowing for assistance according to user needs.Swift Response
With a next business day response time, users can expect prompt attention to their service requests, minimizing downtime and enhancing productivity.Comprehensive Coverage
The service includes all necessary parts and labor, ensuring users are protected against a range of potential equipment failures.Expert Assistance
Phone consulting and remote diagnosis are part of the service, providing users with assistance without immediate on-site visits.Key selling points
- Rely on remote support during regular business hours and onsite tech support wherever work happens.
- Choose to enable device-level data that helps HP identify, diagnose and remediate PC issues.
References
MPN: U80NRE
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18/06/2026 01:13:48