Electronic HP Care Pack Onsite Support
Extended service agreement | parts and labour (for notebooks) | 5 years | on-site | 9x5 | response time: NBD | for ProBook 440 G11 Notebook, 445 G11 Notebook, 460 G11 Notebook, 465 G11 Notebook; ProBook 4
Main Specification
| Product Description | Electronic HP Care Pack Onsite Support - extended service agreement - 5 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
| Designed For | ProBook 440 G11 Notebook, 445 G11 Notebook, 460 G11 Notebook, 465 G11 Notebook; ProBook 4 G1a Notebook AI, G1ah Notebook, G1ah Notebook AI, G1i Notebook AI, G1iR Notebook, G1iR Notebook AI, G1q Notebook Next Gen AI |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
Details
| Service & Support | Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 5 years |
|---|
Compatibility Information
| Designed For | HP ProBook 440 G11 Notebook, 445 G11 Notebook, 460 G11 Notebook, 465 G11 Notebook HP ProBook 4 G1a Notebook AI, G1ah Notebook, G1ah Notebook AI, G1i Notebook AI, G1iR Notebook, G1iR Notebook AI, G1q Notebook Next Gen AI |
|---|
Product features
Reliable onsite service
Customers benefit from on-site support that reduces the need for equipment shipping, allowing for prompt repairs and minimal disruption to operations.Comprehensive coverage
With parts and labor included, this service agreement covers various potential repair needs.Timely response
Next business day response time helps to address any service needs quickly, ensuring that operations continue with minimal delays.Remote diagnostics support
The inclusion of remote diagnosis allows for quicker identification of problems, simplifying the repair process.Consistent availability
With support available for 9 hours a day, 5 days a week, clients can count on reliable service during business hours.Key selling points
- Rely on remote support during regular business hours and onsite tech support wherever work happens.
- Choose to enable device-level data that helps HP identify, diagnose and remediate PC issues.
References
MPN: U85N1E
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04/06/2026 09:39:20