Electronic HP Care Pack Onsite Support with Predictive Detection Alerts Post Warranty
Extended service agreement | parts and labour (for notebooks) | 1 year | on-site | 9x5 | response time: NBD | for EliteBook 6; ProBook 440 G10, 440 G11, 445 G11, 460 G11, 465 G11; ProBook 4; 4 Flip
Images for illustration purposes only, actual product may differ
£42.52
inc VAT
£35.43 ex
VAT
Quantity in Cart:
We are an Authorised
HP Amplify Synergy Partner
All products come in brand new original packaging.
Delivery
Order by 4:30pm UK Time
(excluding weekends and Bank Holidays) for UK Mainland next working day delivery.
Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.
7 Working Days£2.90
Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98
3 working days (UK Mainland)
Next Working Day£7.97
Next working day (UK Mainland)
Main Specification
| Product Description | Electronic HP Care Pack Onsite Support with Predictive Detection Alerts Post Warranty - extended service agreement - 1 year - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
| Designed For | EliteBook 6; ProBook 440 G10 Notebook, 440 G11 Notebook, 445 G11 Notebook, 460 G11 Notebook, 465 G11 Notebook; ProBook 4; 4 Flip |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
Details
| Service & Support | Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday Technical support - web support - 1 year - availability: 24 hours a day / Monday-Sunday Technical support - remote diagnosis - 1 year Product info support - web knowledge base access - 1 year New releases update - 1 year Telemetry - 1 year |
|---|
Compatibility Information
| Designed For | HP EliteBook 6 G2ah Notebook HP ProBook 440 G10 Notebook, 440 G11 Notebook, 445 G11 Notebook, 460 G11 Notebook, 465 G11 Notebook HP ProBook 4 16 G1i Notebook, G1a Notebook, G1ah Notebook, G1i Notebook, G1iR Notebook, G1q Next Gen Notebook, G2a Next Gen Notebook, G2a Notebook, G2ah Notebook, G2i Next Gen Notebook, G2i Notebook, G2i Notebook Next Gen, G2iR Notebook Next Gen HP ProBook 4 Flip G2i Notebook |
|---|
Product features
Reliable on-site service
This extended service agreement provides on-site assistance for desktops, ensuring that any required support is just a call away. The convenience of having services performed on location minimizes downtime and enhances operational efficiency.Proactive issue detection
Predictive detection alerts allow for early identification of potential problems, enabling proactive measures to be taken before they escalate. This focus on prevention helps maintain the desktop's optimal performance and operational readiness.Effective response time
With a next business day response time, customers can expect timely support that addresses issues efficiently. This quick turnaround enhances productivity and reduces the impact of downtime on business operations.Comprehensive support options
The service includes not just on-site support, but also phone consulting and remote diagnosis. This variety of support channels ensures that technical issues are resolved promptly and effectively.Convenient service availability
Service is available 9 hours a day, 5 days a week, allowing customers to access support when it suits their business needs. This flexibility ensures that assistance is provided at the most convenient times.Key selling points
- Optimize uptime with the predictive detection of device issues and alerts to end users. Proactively identify needed repairs and replacements quickly before impacting employee productivity.
- Help streamline repairs with automated case generation that opens a case when a detected issue is acknowledged, and IT is prompted to schedule a repair at the end user's convenience.
References
MPN: U85Q5PE
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