Electronic HP Care Pack Onsite Support w/DMR
Extended service agreement | parts and labour (for notebooks) | 3 years | on-site | 9x5 | response time: NBD | for ZBook 8; ZBook Fury 16 G1i, G1i; ZBook Power 16 G11; ZBook X G1i, G2i
Main Specification
| Product Description | Electronic HP Care Pack Onsite Support w/DMR - extended service agreement - 3 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
| Covered Configurations | Mobile workstations |
| Designed For | Elite t655; Pavilion Plus Laptop 16-ab1000na; ZBook Power G11, Studio G11; ZBook 8; ZBook Firefly 14 G11, 16 G11; ZBook Fury 16 G11, 16 G1i, G1i; ZBook Power 16 G11; ZBook Ultra G1a; ZBook X G1i, G2i |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
| Covered Configurations | Mobile workstations |
Details
| Service & Support | Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 3 years Defective media retention - 3 years |
|---|
Compatibility Information
| Designed For | HP Elite t655 HP Pavilion Plus Laptop 16-ab1000na HP ZBook Power G11 A Mobile Workstation, Power G11 Mobile Workstation, Studio G11 Mobile Workstation HP ZBook 8 G1ah Mobile Workstation, G1ak Mobile Workstation, G1as Mobile Workstation, G1i Notebook AI, G2a Mobile Workstation, G2i Mobile Workstation HP ZBook Firefly 14 G11 A Mobile Workstation, 14 G11 Mobile Workstation, 16 G11 Mobile Workstation HP ZBook Fury 16 G11 Mobile Workstation, 16 G1i Mobile Workstation, G1i Mobile Workstation HP ZBook Power 16 G11 A Mobile Workstation, 16 G11 Mobile Workstation HP ZBook Ultra G1a Mobile Workstation HP ZBook X G1i Mobile Workstation, G2i Mobile Workstation |
|---|
Product features
Reliable service coverage
This extended service agreement ensures consistent support with on-site assistance, covering necessary parts and labor to keep your devices functioning efficiently.Prompt response time
With a next business day response time, any issues are addressed swiftly, minimizing downtime and allowing for smooth operation.Convenient service hours
Available 9 hours a day, 5 days a week, this service plan is designed around customer needs, providing assistance when it is most convenient.Secure media retention
Defective media retention allows customers to retain faulty components, ensuring a secure and responsible approach to malfunctioning hardware.Efficient remote diagnosis
Remote diagnosis minimizes the need for on-site visits, enabling faster identification of issues and enabling prompt solutions.Key selling points
- Rely on remote support during regular business hours and onsite tech support wherever work happens.
- Choose to enable device-level data that helps HP identify, diagnose and remediate PC issues.
References
MPN: U85S1E
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04/06/2026 08:09:20