Electronic HP Care Pack Onsite Support w/Predictive Detection Alerts/TRV

Extended service agreement | parts and labour (for notebooks) | 3 years | on-site | 9x5 | response time: NBD | for EliteBook Ultra 14 G1q8, G1i; EliteBook X G1a, G2a, G2i, G2q; EliteBook X Flip G1i, G2i

MPN U85WBE
Manufacturer HP
QuickCode 1658041
Qty immediately available 30
Total stock 9876
£132.65 inc VAT
£110.54 ex VAT
Quantity in Cart:

We are an Authorised
HP Amplify Synergy Partner

All products come in brand new original packaging.

Delivery
Order by 4:30pm UK Time (excluding weekends and Bank Holidays) for UK Mainland next working day delivery.

Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.

7 Working Days£0.00 Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98 3 working days (UK Mainland)
Next Working Day£7.97 Next working day (UK Mainland)
Delivery exceptions apply

Main Specification

Product Description Electronic HP Care Pack Onsite Support w/Predictive Detection Alerts/TRV - extended service agreement - 3 years - on-site
Type Extended service agreement
Service Included Parts and labour
Location On-site
Full Contract Period 3 years
Response Time Next business day
Service Availability 9 hours a day / 5 days a week
Class of Equipment Notebooks
Designed For Elite x360; EliteBook 1040 G11; EliteBook Ultra 14 G1q, 14 G1q8, G1i; EliteBook X G1a, G2a, G2i, G2q; EliteBook X Flip G1i, G2i

General

Service Included Parts and labour
Location On-site
Full Contract Period 3 years
Response Time Next business day
Service Availability 9 hours a day / 5 days a week
Class of Equipment Notebooks

Details

Service & Support Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday Technical support - web support - 3 years - availability: 24 hours a day / Monday-Sunday Technical support - remote diagnosis - 3 years Product info support - web knowledge base access - 3 years New releases update - 3 years Telemetry - 3 years

Compatibility Information

Designed For HP Elite x360 1040 G11 Notebook HP EliteBook 1040 G11 Notebook HP EliteBook Ultra 14 G1q Notebook AI, 14 G1q8 Notebook AI, G1i Notebook Next Gen AI HP EliteBook X G1a Notebook Next Gen AI, G2a Notebook Next Gen AI, G2i Notebook Next Gen AI, G2q Notebook Next Gen AI HP EliteBook X Flip G1i Notebook Next Gen AI, G2i Notebook Next Gen AI
Product features

Comprehensive service agreement

This extended service agreement encompasses both parts and labor, ensuring that users receive necessary support without worrying about unexpected costs.

Prompt response

The commitment to next business day response time facilitates quick resolutions to service issues, keeping your notebook operational.

Efficient remote diagnosis

The integration of remote diagnosis streamlines troubleshooting processes, allowing technical support to swiftly identify problems without delays.

Convenient on-site support

With the provision for on-site service, users benefit from having support technicians come directly to the location, minimizing disruptions.

Accessible service hours

Service availability is structured for 9 hours a day, Monday through Friday, which aligns with standard business operations, making it easy to access support when needed.
Key selling points
  • Optimize uptime with the predictive detection of device issues and alerts to end users. Proactively identify needed repairs and replacements quickly before impacting employee productivity.
  • Help streamline repairs with automated case generation that opens a case when a detected issue is acknowledged, and IT is prompted to schedule a repair at the end user's convenience.
References

MPN: U85WBE

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