Electronic HP Care Pack Onsite Support with Predictive Detection Alerts
Extended service agreement | parts and labour (for notebooks) | 4 years | on-site | 9x5 | response time: NBD | for EliteBook 635 Aero G11 Notebook; EliteBook 6; 8
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£140.26
inc VAT
£116.88 ex
VAT
This item is out of stock
We are an Authorised
HP Amplify Synergy Partner
All products come in brand new original packaging.
Delivery
Order by 4:30pm UK Time
(excluding weekends and Bank Holidays) for UK Mainland next working day delivery.
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7 Working Days£0.00
Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98
3 working days (UK Mainland)
Next Working Day£7.97
Next working day (UK Mainland)
Main Specification
| Product Description | Electronic HP Care Pack Onsite Support with Predictive Detection Alerts - extended service agreement - 4 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 4 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
| Designed For | EliteBook 635 Aero G11 Notebook; EliteBook 6 G1a Notebook AI, G1a Notebook Next Gen AI, G1ah Notebook, G1iR Notebook, G1iR Notebook AI, G1q Notebook Next Gen AI, G2a Notebook, G2a Notebook AI, G2i Notebook Next Gen AI, G2iR Notebook Next Gen AI; 8 G1a Notebook |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 4 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
Details
| Service & Support | Extended service agreement - parts and labour - 4 Years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday Technical support - phone consulting - 4 Years - availability: 24 hours a day / Monday-Sunday Technical support - web support - 4 Years - availability: 24 hours a day / Monday-Sunday Technical support - remote diagnosis - 4 Years Product info support - web knowledge base access - 4 Years New releases update - 4 Years Telemetry - 4 Years |
|---|
Compatibility Information
| Designed For | HP EliteBook 635 Aero G11 Notebook HP EliteBook 6 G1a Notebook AI, G1a Notebook Next Gen AI, G1ah Notebook, G1iR Notebook, G1iR Notebook AI, G1q Notebook Next Gen AI, G2a Notebook, G2a Notebook AI, G2i Notebook Next Gen AI, G2iR Notebook Next Gen AI HP EliteBook 8 G1a Notebook |
|---|
Product features
Service Agreement
This extended service agreement provides support, ensuring both parts and labor are included for on-site repairs, minimizing downtime for users.Predictive Detection Alerts
Predictive detection alerts empower users by managing potential problems proactively, allowing for quicker interventions and maintaining operational efficiency.Multiple Support Channels
Access to phone consulting, a web knowledge base, and remote diagnosis enables users to resolve issues from various avenues, enhancing convenience.Reliable Response Time
With a commitment to next business day response, users can expect timely support that helps in limiting disruptions to business operations.Consistent Service Availability
Service is available from 8:00 AM to 5:00 PM, five days a week, ensuring that assistance is accessible during standard business hours.Key selling points
- Optimize uptime with the predictive detection of device issues and alerts to end users. Proactively identify needed repairs and replacements quickly before impacting employee productivity.
- Help streamline repairs with automated case generation that opens a case when a detected issue is acknowledged, and IT is prompted to schedule a repair at the end user's convenience.
References
MPN: U85YSE
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