Electronic HP Care Pack Onsite Support w/Predictive Detection Alerts/TRV
Extended service agreement | parts and labour (for notebooks) | 3 years | on-site | 9x5 | response time: NBD | for Pavilion Plus Laptop 16; ZBook 8; ZBook Fury 16 G1i; ZBook Power 16 G11; ZBook X G1i
Main Specification
| Product Description | Electronic HP Care Pack Onsite Support w/Predictive Detection Alerts/TRV - extended service agreement - 3 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
| Covered Configurations | Mobile workstation |
| Designed For | Elite t655; Pavilion Plus Laptop 16-ab1000na; ZBook Power G11; ZBook 8; ZBook Firefly 14 G11, 16 G11; ZBook Fury 16 G11, 16 G1i; ZBook Power 16 G11; ZBook Ultra G1a; ZBook X G1i |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
| Covered Configurations | Mobile workstation |
Details
| Service & Support | Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday Technical support - web support - 3 years - availability: 24 hours a day / Monday-Sunday Technical support - remote diagnosis - 3 years Product info support - web knowledge base access - 3 years New releases update - 3 years Telemetry - 3 years |
|---|
Compatibility Information
| Designed For | HP Elite t655 HP Pavilion Plus Laptop 16-ab1000na HP ZBook Power G11 A Mobile Workstation, Power G11 Mobile Workstation HP ZBook 8 G1ah Mobile Workstation, G1ak Mobile Workstation, G1as Mobile Workstation, G1i Notebook AI HP ZBook Firefly 14 G11 A Mobile Workstation, 14 G11 Mobile Workstation, 16 G11 Mobile Workstation HP ZBook Fury 16 G11 Mobile Workstation, 16 G1i Mobile Workstation HP ZBook Power 16 G11 A Mobile Workstation, 16 G11 Mobile Workstation HP ZBook Ultra G1a Mobile Workstation HP ZBook X G1i Mobile Workstation |
|---|
Product features
Comprehensive service agreement
This extended service agreement encompasses both parts and labor, ensuring that users receive necessary support without worrying about unexpected costs.Prompt response
The commitment to next business day response time facilitates quick resolutions to service issues, keeping your notebook operational.Efficient remote diagnosis
The integration of remote diagnosis streamlines troubleshooting processes, allowing technical support to swiftly identify problems without delays.Convenient on-site support
With the provision for on-site service, users benefit from having support technicians come directly to the location, minimizing disruptions.Accessible service hours
Service availability is structured for 9 hours a day, Monday through Friday, which aligns with standard business operations, making it easy to access support when needed.Key selling points
- Optimize uptime with the predictive detection of device issues and alerts to end users. Proactively identify needed repairs and replacements quickly before impacting employee productivity.
- Help streamline repairs with automated case generation that opens a case when a detected issue is acknowledged, and IT is prompted to schedule a repair at the end user's convenience.
References
MPN: U86CYE
What our Customers think about us!
Page generated at:
04/06/2026 01:33:25