Electronic HP Care Pack Offsite Support
Extended service agreement | parts and labour (for notebooks) | 4 years | pick-up and return | 9x5 | response time: NBD | for HP 470 G10; Pro x360; ProBook 44X G10, 44X G11, 45X G10, 46X G11; ProBook 4
Images for illustration purposes only, actual product may differ
Main Specification
| Product Description | Electronic HP Care Pack Offsite Support - extended service agreement - 4 years - pick-up and return |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | Pick-up and return |
| Full Contract Period | 4 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
| Designed For | HP 470 G10 Notebook; Elite Mobile Thin Client mt645 G7; Pro x360; ProBook 440 G10 Notebook, 440 G11 Notebook, 440 G9 Notebook, 445 G10 Notebook, 445 G11 Notebook, 445 G9 Notebook, 450 G10 Notebook, 450 G9 Notebook, 455 G10 Notebook, 455 G9 Notebook, 460 G11 Notebook, 465 G11 Notebook; ProBook 4 |
General
| Service Included | Parts and labour |
|---|---|
| Location | Pick-up and return |
| Full Contract Period | 4 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
Details
| Service & Support | Extended service agreement - parts and labour - 4 Years - pick-up and return - response time: NBD - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 4 Years |
|---|
Compatibility Information
| Designed For | HP 470 G10 Notebook HP Elite Mobile Thin Client mt645 G7 HP Pro x360 435 G10 Notebook HP ProBook 440 G10 Notebook, 440 G11 Notebook, 440 G9 Notebook, 445 G10 Notebook, 445 G11 Notebook, 445 G9 Notebook, 450 G10 Notebook, 450 G9 Notebook, 455 G10 Notebook, 455 G9 Notebook, 460 G11 Notebook, 465 G11 Notebook HP ProBook 4 16 G1i Notebook AI, G1a Notebook AI, G1ah Notebook, G1ah Notebook AI, G1i Notebook AI, G1iR Notebook, G1iR Notebook AI, G1q Notebook Next Gen AI, G2a Notebook AI, G2a Notebook Next Gen AI, G2ah Notebook AI, G2i Notebook Next Gen AI, G2iR Notebook Next Gen AI |
|---|
Product features
Reliable support service
The Offsite Support from HP Inc. provides consistent service availability, ensuring help is accessible when needed.Comprehensive coverage
This extended service agreement encompasses both parts and labor, allowing for a thorough approach to addressing notebook issues.Key selling points
- Expand your protection on your HP devices with repair for up to 5 years without additional out-of-pocket expenses.
- Get employees back to productivity with convenient remote support that aims to solve device issues with 85% first time resolution.
- For more complex issues, choose more cost-efficient diagnosis and repair with offsite support.
References
MPN: U86DNE
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04/06/2026 06:06:23