Electronic HP Care Pack Onsite Support w/TRV
Extended service agreement | parts and labour (for notebooks) | 5 years | on-site | 9x5 | response time: NBD | for ProBook 440 G10, 440 G11, 445 G11, 460 G11, 465 G11; ProBook 4
Main Specification
| Product Description | Electronic HP Care Pack Onsite Support w/TRV - extended service agreement - 5 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
| Designed For | ProBook 440 G10 Notebook, 440 G11 Notebook, 445 G11 Notebook, 460 G11 Notebook, 465 G11 Notebook; ProBook 4 |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
Details
| Service & Support | Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 5 years Technical support - phone consulting - 5 years |
|---|
Compatibility Information
| Designed For | HP ProBook 440 G10 Notebook, 440 G11 Notebook, 445 G11 Notebook, 460 G11 Notebook, 465 G11 Notebook HP ProBook 4 16 G1i Notebook AI, G1a Notebook AI, G1ah Notebook, G1ah Notebook AI, G1i Notebook AI, G1iR Notebook, G1iR Notebook AI, G1q Notebook Next Gen AI, G2a Notebook AI, G2a Notebook Next Gen AI, G2ah Notebook AI, G2i Notebook Next Gen AI, G2iR Notebook Next Gen AI |
|---|
Product features
Efficient on-site service
This service provides on-site support, allowing technicians to resolve issues directly at your location, reducing the hassle of sending equipment away for repairs.Rapid response times
With a next business day response time, this service is designed to quickly address any equipment issues, ensuring minimal disruption to workflow.Comprehensive service agreement
The extended service agreement includes both parts and labor, ensuring that all necessary repairs and replacements are covered, providing protection for your investment.Expert phone consulting
Access to knowledgeable consultants via phone ensures that users can receive guidance and support on various issues without waiting for technician arrival.Remote diagnosis capability
Remote diagnosis enables quick assessments of issues, allowing for timely solutions that can prevent potential hardware failures.Key selling points
- Rely on remote support during regular business hours and onsite tech support wherever work happens.
- Choose to enable device-level data that helps HP identify, diagnose and remediate PC issues.
References
MPN: U86E9E
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04/06/2026 08:32:33