HPE Foundation Care Next Business Day Service
Technical support | phone consulting (for 10Gb WAN Upgrade) | 5 years | 9x5 | response time: 2 h
£46,179.72
inc VAT
£38,483.10 ex
VAT
This item is out of stock
We are an Authorised Silver Partner
All products come in brand new original packaging.
Delivery
Order by 4:30pm UK Time
(excluding weekends and Bank Holidays) for UK Mainland next working day delivery.
Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.
7 Working Days£0.00
Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98
3 working days (UK Mainland)
Next Working Day£7.97
Next working day (UK Mainland)
Main Specification
| Product Description | HPE Foundation Care Next Business Day Service - technical support - 5 years |
|---|---|
| Type | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 5 years |
| Response Time | 2 hours |
| Service Availability | 9 hours a day / 5 days a week |
| Covered Configurations | 10Gb WAN Upgrade |
General
| Service Included | Phone consulting |
|---|---|
| Full Contract Period | 5 years |
| Response Time | 2 hours |
| Service Availability | 9 hours a day / 5 days a week |
| Covered Configurations | 10Gb WAN Upgrade |
Details
| Service & Support | Technical support - phone consulting - 5 years - response time: 2 hours - availability: 9 hours a day / Monday-Friday E-mail consulting - 5 years - availability: 9 hours a day / Monday-Friday Fax-on-demand - 5 years - availability: 24 hours a day / Monday-Friday Product info support - web knowledge base access - 5 years New releases update - 5 years |
|---|
Product features
Efficient support service
This service includes support for new releases and product information, ensuring that users are informed and can utilize their products efficiently.Rapid response capability
With a 2-hour response time, clients can expect quick assistance, minimizing disruptions and enhancing overall productivity.Direct expert consulting
Phone consulting allows users to connect directly with knowledgeable representatives to resolve issues.Comprehensive online resources
Access to a web knowledge base means users can find answers and solutions at their convenience, supporting their operational needs.Key selling points
- Escalation management
- HPE electronic remote support solution
- Access to electronic support information and services
References
MPN: U8GA8E
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