HPE Proactive Care 24x7 Service with Defective Media Retention
Extended service agreement | parts and labour | 5 years | on-site | 24x7 | response time: 4 h | for P/N: K2R16AR, K2R17AR, K2R19AR, K2R20AR, K2R21AR, Q0F49AR, Q0F51AR, Q1J35A, Q1J35AR
£8,386.30
inc VAT
£6,988.58 ex
VAT
This item is out of stock
We are an Authorised Silver Partner
All products come in brand new original packaging.
Delivery
Order by 4:30pm UK Time
(excluding weekends and Bank Holidays) for UK Mainland next working day delivery.
Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.
7 Working Days£0.00
Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98
3 working days (UK Mainland)
Next Working Day£7.97
Next working day (UK Mainland)
Main Specification
| Product Description | HPE Proactive Care 24x7 Service with Defective Media Retention - extended service agreement - 5 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Designed For | P/N: K2R15AR, K2R16AR, K2R17AR, K2R18AR, K2R19AR, K2R20AR, K2R21AR, M0S97AR, Q0F49A, Q0F49AR, Q0F51A, Q0F51AR, Q1J35A, Q1J35AR |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
Details
| Service & Support | Extended service agreement - parts and labour - 5 years - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday New releases update - 5 years Product info support - web knowledge base access - 5 years Technical support - remote diagnosis - 5 years Technical support - phone consulting - 5 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday Defective media retention - 5 years |
|---|
Compatibility Information
| Designed For | P/N: K2R15AR, K2R16AR, K2R17AR, K2R18AR, K2R19AR, K2R20AR, K2R21AR, M0S97AR, Q0F49A, Q0F49AR, Q0F51A, Q0F51AR, Q1J35A, Q1J35AR |
|---|
Key selling points
- Faster resolution from specially trained, solution-oriented advanced resources who manage the incident from start to finish
- Access to a remote HPE Technical Account Manager, who can provide advice and guidance on issues, risks, and recommendations identified by Remote Support technology
References
MPN: U8KP2E
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04/06/2026 01:24:46