HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty
Extended service agreement | parts and labour (for servers) | 1 year | on-site | 24x7 | response time: 4 h | for P/N: 777403R-B21, 777404R-B21, 830012R-B21, 833865R-B21, 840624-375, 845715-375
Main Specification
| Product Description | HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - extended service agreement - 1 year - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Class of Equipment | Servers |
| Designed For | P/N: 777403R-B21, 777404R-B21, 830012R-B21, 833865R-B21, 840624-375, 845715-375 |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Class of Equipment | Servers |
Details
| Service & Support | Extended service agreement - parts and labour - 1 year - on-site - response time: 4 h - availability: 24 hours a day / Monday-Sunday Technical support - phone consulting - 1 year - response time: 2 h - availability: 24 hours a day / Monday-Sunday Technical support - remote diagnosis - 1 year Product info support - web knowledge base access - 1 year New releases update - 1 year Defective media retention - 1 year |
|---|
Compatibility Information
| Designed For | P/N: 777403R-B21, 777404R-B21, 830012R-B21, 833865R-B21, 840624-375, 845715-375 |
|---|
Product features
For products covered by Foundation Care, HPE offers three distinct service levels
HPE Foundation Care NBD Service. HPE Foundation Care 24x7 Service. HPE Foundation Care CTR Service.Key selling points
- HPE Foundation Care NBD Service
References
MPN: U8NZ4PE
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04/06/2026 00:30:44