Electronic HP Care Pack Active Care Next Business Day Onsite Hardware Support with Defective Media Retention Post Warranty
Extended service agreement | parts and labour (for notebooks) | 1 year | on-site | 9x5 | response time: NBD | for Elite x360; EliteBook 83X G10, 840 G2, 84X G10, 84X G9, 865 G9, 86X G10; EliteBook x360
£76.10
inc VAT
£63.42 ex
VAT
Quantity in Cart:
We are an Authorised
HP Amplify Synergy Partner
All products come in brand new original packaging.
Delivery
Order by 4:30pm UK Time
(excluding weekends and Bank Holidays) for UK Mainland next working day delivery.
Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.
7 Working Days£2.90
Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98
3 working days (UK Mainland)
Next Working Day£7.97
Next working day (UK Mainland)
Main Specification
| Product Description | Electronic HP Care Pack Active Care Next Business Day Onsite Hardware Support with Defective Media Retention Post Warranty - extended service agreement - 1 year - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
| Designed For | Elite x360 830 G10 Notebook; EliteBook 830 G10 Notebook, 830 G9 Notebook, 835 G10 Notebook, 840 G10 Notebook, 840 G2 Notebook, 840 G9 Notebook, 845 G10 Notebook, 845 G9 Notebook, 860 G10 Notebook, 865 G10 Notebook, 865 G9 Notebook; EliteBook x360 830 G10 Notebook |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
Details
| Service & Support | Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday Technical support - remote diagnosis - 1 year Technical support - remote firmware update - 1 year Defective media retention - 1 year |
|---|
Compatibility Information
| Designed For | HP Elite x360 830 G10 Notebook HP EliteBook 830 G10 Notebook, 830 G9 Notebook, 835 G10 Notebook, 840 G10 Notebook, 840 G2 Notebook, 840 G9 Notebook, 845 G10 Notebook, 845 G9 Notebook, 860 G10 Notebook, 865 G10 Notebook, 865 G9 Notebook HP EliteBook x360 830 G10 Notebook |
|---|
Product features
Coverage
This service agreement covers both parts and labor, providing businesses with the support needed to maintain their hardware effectively.Timely Response
With a next business day response time, companies can minimize downtime and ensure their operations remain uninterrupted.Flexible Availability
Service is available 9 hours a day, Monday to Friday, allowing businesses to receive support during regular operating hours.Remote Support Options
The service includes remote diagnosis and firmware updates, allowing routine maintenance to be performed efficiently without the need for an on-site visit.Defective Media Retention
This feature enables businesses to keep defective media, which enhances data security and compliance with data retention policies.Key selling points
- Optimize uptime with the predictive detection of device issues and alerts to end users. Proactively identify needed repairs and replacements quickly before impacting employee productivity.
- Help streamline repairs with automated case generation that opens a case when a detected issue is acknowledged, and IT is prompted to schedule a repair at the end user's convenience.
References
MPN: U95XJPE
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29/08/2026 00:56:38