Electronic HP Care Pack Pick-Up and Return Service
Extended service agreement | parts and labour (for notebooks) | 5 years | pick-up and return | 9x5 | repair time: 3-7 business days | for Chromebook 11 G9, 11A G8, 14 G7, 14A G5; Chromebook Enterprise 14 G7; Chromebook x360
Images for illustration purposes only, actual product may differ
Main Specification
| Product Description | Electronic HP Care Pack Pick-Up and Return Service - extended service agreement - 5 years - pick-up and return |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | Pick-up and return |
| Full Contract Period | 5 years |
| Repair Time | 3-7 business days |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
| Designed For | Chromebook 11 G9 Education Edition, 11A G8 Education Edition, 14 G7, 14A G5; Chromebook Enterprise 14 G7; Chromebook x360 11 G1 Education Edition, 11 G3 Education Edition, 11 G4 Education Edition; Stream Pro Laptop 11 G5 |
General
| Service Included | Parts and labour |
|---|---|
| Location | Pick-up and return |
| Full Contract Period | 5 years |
| Repair Time | 3-7 business days |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
Details
| Service & Support | Extended service agreement - parts and labour - 5 years - pick-up and return - repair time: 3-7 business days - availability: 9 hours a day / Monday-Friday Technical support - phone consulting - 5 years - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 5 years |
|---|
Compatibility Information
| Designed For | HP Chromebook 11 G9 Education Edition, 11A G8 Education Edition, 14 G7, 14A G5 HP Chromebook Enterprise 14 G7 HP Chromebook x360 11 G1 Education Edition, 11 G3 Education Edition, 11 G4 Education Edition HP Stream Pro Laptop 11 G5 |
|---|
Key selling points
- HP provides door-to-door service that includes pickup, repair of the defective product, and return of the operational product.
- For products in non-critical environments, Pickup and Return Service offers a reliable, lower-cost alternative to onsite support.
- HP’s expert technicians have the tools and resources to repair your equipment properly.
References
MPN: U9DQ9E
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04/06/2026 10:58:49