Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention
Extended service agreement | parts and labour (for notebooks) | 5 years | on-site | 9x5 | response time: NBD | for HP 200 G2a, 200 G2i, 200 G2Ri, 240R G10, 240R G9, 250R G10, 250R G9, 250RT G9, 255R G10
Images for illustration purposes only, actual product may differ
£80.27
inc VAT
£66.89 ex
VAT
Quantity in Cart:
We are an Authorised
HP Amplify Synergy Partner
All products come in brand new original packaging.
Delivery
Order by 4:30pm UK Time
(excluding weekends and Bank Holidays) for UK Mainland next working day delivery.
Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.
7 Working Days£2.90
Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98
3 working days (UK Mainland)
Next Working Day£7.97
Next working day (UK Mainland)
Main Specification
| Product Description | Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - extended service agreement - 5 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
| Designed For | HP 200 G2a, 200 G2i, 200 G2Ri, 240 G10, 240 G7, 240 G8, 240 G9, 240R G10, 240R G9, 245 G10, 245 G8, 245 G9, 250 G10, 250 G6, 250 G7, 250 G8, 250 G9, 250R G10, 250R G9, 250RT G9, 255 G10, 255 G7, 255 G8, 255 G9, 255R G10, 340S G7; x2 |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
Details
| Service & Support | Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday Technical support - remote diagnosis - 5 years Defective media retention - 5 years |
|---|
Compatibility Information
| Designed For | HP 200 G2a Notebook, 200 G2i Notebook, 200 G2Ri Notebook, 240 G10 Notebook, 240 G7 Notebook, 240 G8 Notebook, 240 G9 Notebook, 240R G10 Notebook, 240R G9 Notebook, 245 G10 Notebook, 245 G8 Notebook, 245 G9 Notebook, 250 G10 Notebook, 250 G6 Notebook, 250 G7 Notebook, 250 G8 Notebook, 250 G9 Notebook, 250R G10 Notebook, 250R G9 Notebook, 250RT G9 Notebook, 255 G10 Notebook, 255 G7 Notebook, 255 G8 Notebook, 255 G9 Notebook, 255R G10 Notebook, 340S G7 Notebook HP x2 210 G2 |
|---|
Product features
Remote problem diagnosis and support
HP Services uses electronic remote support tools to isolate your problem and facilitate resolution.Next business day onsite response
For issues that cannot be resolved remotely, an authorized HP Services representative arrives at your site the next day after your call has been logged and for which you have a contracted service window. HP Services returns your covered hardware to operational condition, repairing or replacing components or entire units as necessary. Your coverage includes all required parts and materials.Escalation management
Established escalation procedures enlist specialized expertise from HP and selected third-parties.Defective Media Retention Service
A standard hardware warranty or service contract requires payment for a replacement part if a defective one is not returned to HP. This option lets you protect sensitive data by keeping your defective disk, without paying for the replacement.Key selling points
- Know that your hardware will be good as new as soon as possible thanks to our knowledgeable expertise and efficient service and support.
- Our support specialists are always ready to assist in whatever way the situation calls for, whether it's remotely over the phone or in person.
- Gain security and control when dealing with defective storage disks. HP will diagnose the problem, provide a replacement disk and let you keep the old one.
References
MPN: U9EF0E
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04/06/2026 08:11:04