Electronic HP Care Pack Next Business Day Hardware Support for Travelers
Extended service agreement | parts and labour (for notebooks) | 2 years | on-site | business hours | response time: NBD | for EliteBook 650 G10; ProBook 635, 640 G4, 640 G5, 640 G8, 650 G2, 650 G4, 650 G5, 650 G8
Main Specification
| Product Description | Electronic HP Care Pack Next Business Day Hardware Support for Travelers - extended service agreement - 2 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 2 years |
| Response Time | Next business day |
| Service Availability | Business hours |
| Class of Equipment | Notebooks |
| Designed For | EliteBook 640 G9 Notebook, 645 G9 Notebook, 650 G10 Notebook, 650 G9 Notebook; ProBook 630 G8 Notebook, 635 Aero G7 Notebook, 640 G4 Notebook, 640 G5 Notebook, 640 G8 Notebook, 650 G2 Notebook, 650 G4 Notebook, 650 G5 Notebook, 650 G8 Notebook |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 2 years |
| Response Time | Next business day |
| Service Availability | Business hours |
| Class of Equipment | Notebooks |
Details
| Service & Support | Extended service agreement - parts and labour - 2 years - on-site - response time: NBD - availability: business hours / Monday-Friday Technical support - phone consulting - 2 years - availability: business hours / Monday-Friday |
|---|
Compatibility Information
| Designed For | HP EliteBook 640 G9 Notebook, 645 G9 Notebook, 650 G10 Notebook, 650 G9 Notebook HP ProBook 630 G8 Notebook, 635 Aero G7 Notebook, 640 G4 Notebook, 640 G5 Notebook, 640 G8 Notebook, 650 G2 Notebook, 650 G4 Notebook, 650 G5 Notebook, 650 G8 Notebook |
|---|
Product features
Remote problem diagnosis and support
Local telephone and electronic support using HP remote support tools isolate your problem and help streamline resolution.Next business day onsite response
For issues that cannot be resolved remotely, an HP-authorized representative arrives at your site the next business day after your call has been logged and for which you have a contracted service window . Your covered hardware is returned to operational condition, with components or entire units replaced as necessary. Your coverage includes all required parts and materials.Parts and materials
HP provides HP-supported parts and materials needed to maintain your covered hardware in operating condition, including parts and materials for recommended engineering improvements.Coverage window
Service is available 8:00 am - 5:00 pm local time Monday through Friday (excluding HP holidays), or during standard business days and hours in the country where service is requested.Key selling points
- In most places work takes you, chances are we’ll be there too, with onsite support available in more than 80 countries across the globe.
- When hardware issues require in-person support, HP is there - even when you're far from home. We'll be there to get you up and running and back to business.
- Know that your hardware will be good as new as soon as possible thanks to our knowledgeable expertise and efficient service and support.
References
MPN: UA6C2E
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04/06/2026 01:49:47