Electronic HP Care Pack Pick-Up and Return Service with Defective Media Retention
Extended service agreement | parts and labour (for notebooks) | 3 years | pick-up and return | 9x5 | repair time: 7 days | for Elite x360; EliteBook 1040 G10, 1040 G9; EliteBook x360; ZBook 15v G5
Images for illustration purposes only, actual product may differ
Main Specification
| Product Description | Electronic HP Care Pack Pick-Up and Return Service with Defective Media Retention - extended service agreement - 3 years - pick-up and return |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | Pick-up and return |
| Return Shipment | At manufacturer expense |
| Full Contract Period | 3 years |
| Repair Time | 7 days |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
| Designed For | Elite x2; x360; EliteBook 1040 G10 Notebook, 1040 G9 Notebook; EliteBook x360; Workstation Z VR Backpack G2; ZBook 15v G5 Mobile Workstation; ZBook x2 |
General
| Service Included | Parts and labour |
|---|---|
| Location | Pick-up and return |
| Return Shipment | At manufacturer expense |
| Full Contract Period | 3 years |
| Repair Time | 7 days |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
Details
| Service & Support | Extended service agreement - parts and labour - 3 years - pick-up and return - repair time: 7 days - availability: 9 hours a day / Monday-Friday Technical support - phone consulting - 3 years - availability: 9 hours a day / Monday-Friday Defective media retention |
|---|
Compatibility Information
| Designed For | HP Elite x2 1013 G3 HP Elite x360 1040 G10 Notebook, 1040 G9 Notebook HP EliteBook 1040 G10 Notebook, 1040 G9 Notebook HP EliteBook x360 1030 G2 Notebook, 1030 G3 Notebook, 1030 G4 Notebook, 1030 G7 Notebook, 1040 G5 Notebook, 1040 G6 Notebook, 1040 G7 Notebook HP Workstation Z VR Backpack G2 HP ZBook 15v G5 Mobile Workstation HP ZBook x2 G4 Detachable Workstation |
|---|
Key selling points
- HP provides door-to-door service that includes pickup, repair of the defective product, and return of the operational product.
- For products in non-critical environments, Pickup and Return Service offers a reliable, lower-cost alternative to onsite support.
- HP’s expert technicians have the tools and resources to repair your equipment properly.
- You retain possession of failed storage media, so you can securely dispose of or archive it in a way that helps meet your security standards or industry requirements.
References
MPN: UB0B3E
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04/06/2026 10:57:41