Electronic HP Care Pack Pick-Up and Return Service with Defective Media Retention
Extended service agreement | parts and labour (for notebooks) | 3 years | pick-up and return | 9x5 | for OMEN by HP Laptop 16; Victus by HP Laptop 15; ZBook Firefly 16 G11; ZBook Fury 16 G10
Main Specification
| Product Description | Electronic HP Care Pack Pick-Up and Return Service with Defective Media Retention - extended service agreement - 3 years - pick-up and return |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | Pick-up and return |
| Full Contract Period | 3 years |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
| Designed For | OMEN by HP Laptop 16-am0030ca; Victus by HP Laptop 15-fb0000ca; Elite x360 1040 G10 Notebook; EliteBook 1040 G10 Notebook; ZBook Firefly 16 G11 Mobile Workstation; ZBook Fury 15 G8 Mobile Workstation, 16 G10 Mobile Workstation, 16 G9 Mobile Workstation |
General
| Service Included | Parts and labour |
|---|---|
| Location | Pick-up and return |
| Full Contract Period | 3 years |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
Details
| Service & Support | Extended service agreement - parts and labour - 3 years - pick-up and return - availability: 9 hours a day / Monday-Friday Technical support - phone consulting - 3 years Defective media retention - 3 years |
|---|
Compatibility Information
| Designed For | OMEN by HP Laptop 16-am0030ca Victus by HP Laptop 15-fb0000ca HP Elite x360 1040 G10 Notebook HP EliteBook 1040 G10 Notebook HP ZBook Firefly 16 G11 Mobile Workstation HP ZBook Fury 15 G8 Mobile Workstation, 16 G10 Mobile Workstation, 16 G9 Mobile Workstation |
|---|
Key selling points
- HP provides door-to-door service that includes pickup, repair of the defective product, and return of the operational product.
- For products in non-critical environments, Pickup and Return Service offers a reliable, lower-cost alternative to onsite support.
- HP’s expert technicians have the tools and resources to repair your equipment properly.
- You retain possession of failed storage media, so you can securely dispose of or archive it in a way that helps meet your security standards or industry requirements.
References
MPN: UB0H3E
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29/08/2026 06:07:08