Electronic HP Care Pack Next Business Day Hardware Support for Travelers
Extended service agreement | parts and labour (for notebooks) | 1 year | on-site | 9x5 | response time: NBD | for Elite x360; EliteBook 1040 G9; EliteBook x360; Workstation Z VR Backpack G2; ZBook 15v G5
Images for illustration purposes only, actual product may differ
Main Specification
| Product Description | Electronic HP Care Pack Next Business Day Hardware Support for Travelers - extended service agreement - 1 year - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
| Designed For | Elite x360 1040 G9 Notebook; EliteBook 1040 G9 Notebook; EliteBook x360 1030 G2 Notebook, 1030 G3 Notebook, 1030 G4 Notebook, 1030 G7 Notebook, 1040 G5 Notebook, 1040 G7 Notebook; Workstation Z VR Backpack G2; ZBook 15v G5 Mobile Workstation |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
Details
| Service & Support | Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 1 year |
|---|
Compatibility Information
| Designed For | HP Elite x360 1040 G9 Notebook HP EliteBook 1040 G9 Notebook HP EliteBook x360 1030 G2 Notebook, 1030 G3 Notebook, 1030 G4 Notebook, 1030 G7 Notebook, 1040 G5 Notebook, 1040 G7 Notebook HP Workstation Z VR Backpack G2 HP ZBook 15v G5 Mobile Workstation |
|---|
Product features
Remote problem diagnosis and support
Local telephone and electronic support using HP remote support tools isolate your problem and help streamline resolution.Next business day onsite response
For issues that cannot be resolved remotely, an HP-authorized representative arrives at your site the next business day after your call has been logged and for which you have a contracted service window . Your covered hardware is returned to operational condition, with components or entire units replaced as necessary. Your coverage includes all required parts and materials.Parts and materials
HP provides HP-supported parts and materials needed to maintain your covered hardware in operating condition, including parts and materials for recommended engineering improvements.Coverage window
Service is available 8:00 am - 5:00 pm local time Monday through Friday (excluding HP holidays), or during standard business days and hours in the country where service is requested.Key selling points
- In most places work takes you, chances are we’ll be there too, with onsite support available in more than 80 countries across the globe.
- When hardware issues require in-person support, HP is there - even when you're far from home. We'll be there to get you up and running and back to business.
- Know that your hardware will be good as new as soon as possible thanks to our knowledgeable expertise and efficient service and support.
References
MPN: UB0Y5E
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04/06/2026 06:28:30